RoRo is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Kris
Horrible! They took my money and then wanted $1200/ month.SCAM
Response from RoMay 13, 2024
Hey there- medication costs are not included in the monthly membership fees for the Ro Body program and are determined by your insurance coverage and the medication you are prescribed.
Sekhmet N.
Great response to concerns
Sarah M.
I signed up for a membership, paid $99 for the monthly fee. Once I went through the process, I found out that I would have to pay an additional $299 for the medication because my insurance would not cover it unless I am a type 2 diabetic paitent. I cannot afford to pay this since I am a widowed mother of 3 kids. They would not reimburse me the original $99 cost of membership with only having 3 days into the deal. I do not feel that this company was upfront with the costs and I feel like I got scammed. I was only trying to get healthy for my kids since I am pre-diabetic and exercising and dieting alone has plateaued my results.
Response from RoMay 13, 2024
Hey there- medication costs are not included in the monthly membership fees for the Ro Body program and are determined by your insurance coverage and the medication you are prescribed. You can read more about our pricing here: https://ro.co/weight-loss/pricing/
Lyn L.
Fast and personalized service.
Lena P.
This has been the easiest, fastest health care help I have found and I actually got results here. I haven’t had this kind of help anywhere else in the world.
Robert F S.
Got an E-mail on 30 Apr 24 at 11:04pm - asking me to contact customer service. On 1 May 24 at 2:36am, I received an E mail a billing receipt for ("Roman Medication"?) - for something I never ordered or even had time to contact customer service about. By 12:31pm, 1 May 24 - I receive notice that this phantom med. has been shipped. Using the US Mail tracking info shows that the package had been processed at 10:33pm, 1 May 24. Needless to say this one of the worst tractions that I've ever has with an online merchant. Product is being returned to sender.
Response from RoMay 13, 2024
Hey there- I'm sorry to hear this was your experience with us. I am reaching out to you to get more information to look into what happened here.
AnnMarie C.
I appreciated w/ initially having phone issues... I was getting daily responded to me getting the needed material online to the Drs and a quick delivery time once I provided the simple information
Phillip M.
Good customer service and quick turnaround time.
