Paul T.
I've been trying to change my…
I've been trying to change my prescription but I'm able to and they keep charging my card

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Paul T.
I've been trying to change my prescription but I'm able to and they keep charging my card
Jennifer D.
This company is not transparent with its pricing at all. I felt very mislead about the cost and they wouldn’t refund my money after I learned it was going to be $450 a month. There are less expensive companies out there that are transparent with their pricing. Sadly I learned the hard way.
Brandon E.
I’ve been on the shot before, but from a Dr. Office. It cost me $240 A WEEK and had to drive a 2 1/2 hr round trip to get it! Could not afford this anymore because I am just a full time in live in care giver for my parents while running a small online business at home. I had to stop because of the long drive and the money was just too much… I gained all my weight back, even though I have an active lifestyle and eating a very healthy diet. So thankful for finding the Ro company!!! 1st week done and 9 pounds down!
Anthony
They make it all so easy always willing to help and answer my questions and dr Adam’s is awesome
raul H.
They advertise the compounds (generic versions) of their weight loss drugs as available via their website. These are a fraction of the cost of the brand name meds. This is why I decided to apply, because I can not afford $1,200 a month for the brand name plus their fees. But after they had me filled out a bunch of things, then take a blood test, pay a NON-refundable fee, they came back saying I was "approved" but only for the brand name drugs, which meant $1,200 + a month, versus less than $350/month with the compound (generic) versions. THIS was shady and just really BAD business practice. They should tell your FROM the beginning before you pay the NON-refundable fee. It like theft. I had to cancel and loose the non-refundable fee of almost $200. STAY AWAY. Many other providers online that DO offer the generic versions.
Response from RoAug 20, 2024
Hey there- I'm sorry to hear that you had a negative experience with us. Due to certain restrictions, compounded semaglutide may not be available in your state. The initial $99 consultation fee includes a provider consultation, blood test and health assessment, GLP-1 prescription (if appropriate), and insurance concierge.
Sherrie
They always get back to you in a very timely manner.
Angela
The team gathered the required information and made a decision that would help me to achieve my weight loss goals. I am excited to work with them and look forward to my journey with ro.
Sam
Shipping takes forever. Totally unacceptable. Could get similar product delivered next day.