RoReviews of ro.co

Can't say enough about how great this service is. Outstanding communication, fast shipping, and reasonable prices. Thank you!

We need an "as needed" option.

Ro's body program including GLP-1 medication is not only the most expensive you can find amongst online providers, it is also the most useless in terms of customer support. Be aware, you will be required to enter into an automatic recurring monthly charge for their medication and a totally worthless "Body" program. You have to navigate two separate areas of their website to cancel made to be difficult and confusing.

Quick feed back and care

Attempted to use ro.co for weight loss services. After multiple attempts to log with health and insurance information I NEVER could. I emailed back an forth with several support people and never got it straight. Finally they just by pasted it, then they couldn't or wouldn't offer the direct mail service from Lilly, but are still charging me the $99 as if the did something. I DO NOT RECOMMEND THIS COMPANY. There are other companies that are much more organised and are willing to work with their costumers!

Wasn't sure about ordering at first so many scams out there you hear about rat poison and other crazy stuff but I did my research online and better business so I ordered and so far it has worked out great on second month order showed up on time no complaints

So you start off speaking with one person to suddenly having 12 or more different people talking to you in a chat. For people like me who have trouble seeing well enough to type, you can click the wrong thing in a questionnaire. They won’t let you correct anything! This company is chaos, asking you the same questions over and over, misunderstanding what you are saying, and when you attempt to correct them, they don’t read, don’t care and don’t follow up with a telephone call like normal people. If you’re handicapped at all, they won’t accommodate you or I wouldn’t be here. It’s offensive. They will terminate your prescription without listening to you and end everything with inappropriate communication. I’ve never dealt with company ever that behaved like this company does. My state requires telephone calls and Ro ignores this requirement. They put you on a prescription and then suddenly off of, painfully, because they don’t listen, they’re too busy talking over you to listen. It’s pure unethical behavior, unprofessional, violating and disrespectful. I’m in the process of introducing legislation to potentially ban them and unethical “healthcare” companies like them from my State. Online healthcare companies like them should submit to the state authorities to explain their patient handling procedures. Having 12 or more different people you don’t know talking to you is chaos. They’re not pro-social, they’re a train wreck. There are lots of decent companies to choose from out there, do yourself a favor and steer away from Ro.

I bought Latisse. It was one-third the price I was paying. It is too soon for me to say it is working, but in the past it worked great! It was an efficient, speedy process.