Victoria
Super fast shipping
Super fast shipping! Ordered and received next day. Fair price for Latisse

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Victoria
Super fast shipping! Ordered and received next day. Fair price for Latisse
Bonita C.
Fast, accurate and easy!
Bella S.
My son,who is 6’2 feet and weight now 145 lb still getting the injection,no one cares,if patient still needs the medication or lowering the dosage.Very frustrating
Response from RoAug 4, 2025
Hey there, thank you for reaching out with your feedback and concerns. Please know we would never intentionally put anyone's health in jeopardy, and we take situations like this very seriously to ensure they are addressed. We’re reaching out to receive more information from you to investigate further.
Eddie M.
Great products and customer service!
Aaron W.
I like how RO carefully packaged my prescription.
Rick G.
Was billed on July 3 2025 . Order sent July 8 . Everyday they update delivery day saying coming tomorrow .they offer tracking but the tracking number from ups comes back as saying the service they used is not day specific . Can’t get anybody at company to answer anything . Have not had this problem in the past with them . However really no answers , not even a slightly i care!
Response from RoAug 4, 2025
Hi there! We’re sorry to hear this was your experience, and we understand how frustrating that must have been. It sounds like your order could have been lost in transit. Sending you a request for more information to assist you further!
Taylor
Great customer service and overall amazing support from the RO team at ensuring I was prescribed the right medication for my weight loss journey! Thank you Ro!
Jennifer K.
I used them for 2 months. You can never talk to a representative. They do not read the messages you send them and they take a long time(3 days) to respond to any messages. That is not chatting 24/7 as their site advertising states. I expect more from a company that charges $145 a month just to be part of their program. That is on top of any medication you may need.
Response from RoAug 4, 2025
Hi there! We completely understand how this would make your experience frustrating, and we sincerely apologize. It’s always our goal to simplify your healthcare experience and we are truly sorry that we were not able to do that for you here. While our chats are not a live thread, we do attempt to get back to you as soon as possible. Thank you for your patience, while we're actively working hard to bring our response times down.