Christopher
Awesome product
Awesome product

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing7,254 approved reviews, newest moderated first
Christopher
Awesome product
Sheila T.
My experience with RO has been amazing since the beginning. I heard about it thru a commercial and I say this is for me. I sign up and here I am giving my best to reach my goals with RO’s expertise experience. Thank you RO my life is changing for the best!!
Dennis
Always east to communicate and professional.
Jay E.
You got Serena saying weight loss is $10 a month. She says would you rather pay $1000 a month or $10 a month. Great marketing ploy. SHAME ON YOU SERENA WILLIAMS! So you go to sign up and they say first month $0, cool right? They waive the $145 a month membership fee a month for the first month. and this isn’t including the prescription fee per month. So it goes from the Serena Williams saying it’s $10 a month, to the next month a minimum of $145 membership fee plus any prescription fee per month. This is extremely MISLEADING! This makes it $155 to over $200 per month.
Response from RoDec 9, 2025
Hi there. We’re sorry for the frustration this caused and understand how the pricing can feel unclear. We do aim to offer transparent pricing and more information about the overall cost of the Body membership on our website here: ro.co/weight-loss/pricing/
Jack K A.
Buyer be aware, not only are you paying a monthly fee for prescription, they charge an additionally monthly membership charge!!! You will be paying twice as much for the drugs!! Get it from your doctor!!
Response from RoDec 9, 2025
Hi there. We’re sorry for the frustration this caused and understand how the pricing can feel unclear. We do aim to offer transparent pricing and more information about the overall cost of the Body membership on our website here: ro.co/weight-loss/pricing/
Hannah J.
Customer service is basically non existent. They have no customer service phone number. It’s very difficult to get effective assistance. The membership fee doesn’t include the medication. More stress than it’s worth when there’s a million companies now offering GLP1
Response from RoDec 9, 2025
Hi there. We appreciate your interest in speaking with us over the phone. Due to a high volume of inquiries, we are currently managing communication primarily through messaging to ensure a timely and organized response to all our valued customers. Support can be reached through your Ro account provider chat, or through email to [email protected]. We do aim to offer transparent pricing and more information about the overall cost of the Body membership on our website here: ro.co/weight-loss/pricing/
Julie
I signed up once and in order to get the real price breakdown you have to pay a membership fee of $45. After seeing the real cost, I cancelled the membership and got a refund. Then I kept getting emails stating they could bill my health insurance for treatment so I paid the $45 again, put all my insurance information in and was told my insurance won’t pay. Now, they won’t refund my $45 membership fee. Bait and switch companies need to be shamed out of business. Refund my money and we’ll part ways never to cross paths again. Do not be tricked into paying before you know what you’re getting.
Response from RoDec 9, 2025
Hi there. We’re sorry for the frustration this caused and understand how the pricing can feel unclear. The $45 enrollment fee covers your initial provider consultation and assistance with insurance, while the $145 monthly membership covers ongoing medical support and care management. We do aim to offer transparent pricing and more information about the overall cost of the Body membership on our website here: ro.co/weight-loss/pricing/ - We're reaching out for more information to see how we can help sort this out!
Thomas M.
Since the package has just arived today, I have not even opened the box yet. I have no experience to comment on. You have rushed this inqury .