RoReviews of ro.co

Response from RoJan 30, 2026

Hi there. You should be able to get in contact by logging into your Ro account, hover over to Support and scroll to the bottom. You should see your past history of messages with the provider and start a new conversation from there. Or, you can also try this link: my.ro.co/chat or send an email to [email protected] If your medication was dispensed by the partner pharmacy of the manufacturer (Eli Lilly or Novo Nordisk), unfortunately some inquiries are required to go through them first. We'll reach out for more information to help further.

Response from RoJan 30, 2026

Hi there. We’re sorry to hear about any inconvenience experienced. The $45 enrollment fee covers your initial provider consultation and assistance with insurance, while the $145 monthly membership covers ongoing medical support and care management. Medication costs are separate and will depend on if you use your personal insurance. We do aim to offer transparent pricing and more information about the overall cost of the Body membership on our website here: ro.co/weight-loss/pricing/ We do have a dedicated insurance team available to assist with your insurance coverage process. We would appreciate the opportunity to investigate this further and see how we can help. We're sending a request for more information.