Ryan O.
Fast and efficient
Excellent communication

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Ryan O.
Excellent communication
Joseph B.
I appreciate the rapid response time. Some elements of the chatbox q & a were a little confusing. At one point it appeared I was to get a first month discount but was billed full price. Perhaps I missed a discount code.
Carlie G.
Product ships fast. No dr office visit.
Lin
Easy sign up. Ànd quick delivery.
Hector S.
Easy via the app
ra
the cs chat reps are too eager to close the conversation and then you have to go through all the selection process again, very annoying and the insurance verification or cash pay isn't clearly indicated on the website or app.
Julie W.
Professional prompt and safe service
Jeremy S.
Extremely deceptive business practices, 45 up front, then medicine charges, then higher medicine charges plus 145 subscription fees , customer service claims they can't refund, they priced me out of being able to use the medicine after all the fees and 2 months of medicine so now the 2 months i paid for and did injections was basically useless because it takes more time to actually start being effective. Expect to spend about $1500 for every 10 lbs through ro. There's much better options out there. Im going to be disputing all the credit card charges now because of their practices.
Response from RoMar 30, 2026
Hi there. Thank you for reaching out and sharing your feedback. The $45 enrollment fee covers your initial provider consultation and assistance with insurance, while the $145 monthly membership covers ongoing medical support and care management. Medication costs are separate and will depend on if you use your personal insurance. If you are approved by your insurance, the price of the medication co-pay can be much lower than the cash-pay options. We do aim to offer transparent pricing and more information about the overall cost of the Body membership on our website here: ro.co/weight-loss/pricing/