RoRo is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Lindsey F.
I have not received my medicine
Response from RoMar 30, 2026
Hi there, we're so sorry to hear this was your experience and understand how this could be frustrating. We would appreciate the opportunity to investigate this further and see how we can help. We're sending a request for more information.
Ginger
This was the easiest process ever and very affordable weight loss program. Within 2 days I had my medication and all the supplies I needed to get started on my weight loss journey.
REITTA
Signed up and had meds within 3 days. So far positive review.
Jag
I am new to RO but so far I am impressed with the helpfulness and quick response to messages. Thank you.
Niki H.
Extremely misleading and deceptive pricing, and it's clearly done very intentionally. Thankfully, I thought the pricing explanation seemed too good to be true, considering I don't have insurance, so I stopped before the final payment step to go look at reviews. The language on the checkout page implied that the cost of medication would be included within the $149 monthly fee (after the first month for $45). It is NOT difficult to be transparent here that this is only a membership fee and doesn't cover the additional cost of medication. I immediately lost all trust and respect for this company and I'm so grateful I didn't pay the initial $45 and get roped into the nightmare of trying to cancel and get a refund that others have. If you have to deceive people to get them to buy from you and spring charges on them later, you're a sh*tty company. No one is buying the responses to negative views touting your "commitment to transparency." I work in marketing, I've written that copy for plenty of other shady businesses in the past.
Response from RoMar 30, 2026
Hi there. We’re sorry to hear about your experience and appreciate you sharing your feedback. We aim to be transparent that the $145/month fee is for the Body Program membership, while medication costs are separate and can vary based on prescription and insurance. We understand how important clear, upfront pricing is, and all costs are outlined on our website prior to enrollment at ro.co/weight-loss/pricing
Eunice T.
Ro made it simple and easy to get my medication. Answered a few questions spoke with my assigned doctor and got my medication a couple of days later.
Curtis S.
So far it’s been very good service, but haven’t started medication yet it’s only been one day.
Joy K.
I am happy that I found Ro. It has worked really well for me. Ro interacted with my current insurance, provided great communication in the process and kept me informed of every step. There were libraries and videos to answer many questions that I may have had. When I did need to communicate directly it was quick response time. I am successfully down 44 pounds in the past 6 months.
