Coleen McMullen S.
Very responsive
Very responsive. Open, honest company. Price is a little higher than some but you get what you pay for.

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Coleen McMullen S.
Very responsive. Open, honest company. Price is a little higher than some but you get what you pay for.
Sharon
I’m very disappointed with my experience with Ro’s weight loss program. One of my biggest frustrations is how quickly they start pushing you to refill your medication. I had only been on a new medication/dose for about a week when I was already being prompted to refill. That doesn’t feel like enough time to know how well the medication is working or to properly discuss concerns. I also don’t feel like my concerns about my slow weight loss have really been heard or addressed. The program is expensive, especially considering the level of support I feel I’ve received. I’ve also gotten emails advertising lower prices, but those lower prices don’t seem to be reflected in what I’m actually being charged or offered. I wanted this program to feel more personalized and focused on my progress, but instead I’ve felt pressured to keep refilling and paying. For the cost of the membership and medication, I expected better communication, clearer pricing, and more attention to my individual experience.
Response from RoOct 8, 2026
Hi Sharon, Thank you for sharing this! At any point in your journey if you feel like you'd like to request a phone or video call with a Clinician or a RN Coach, you can request one by selecting "Start a new conversation" under the "Support" tab in your app or on the Ro website after logging in. Our coaches can assist you personally with things like diet, exercise, and lifestyle modifications tailored for you. We're happy to set this up for you. We'd love to help you feel more comfortable about your decision to continue your journey with us. I'm going to send you a request for more information so we can provide you with more support!
Victoria M.
I met with the nurse practitioner and she was great and my medicine is on the way!
Joe
The taste under the tongue is SO UNBEARABLE it makes this “solution” untenable. The second time I tried it I started to gag from the sharp painful taste of pure concentrated evil. I almost puked, but instead took out the pill and went back to the old reliable pill you just swallow without tasting the nightmare.
Response from RoOct 8, 2026
Hi Joe! We are so sorry to hear about your experience with the taste of your medication and the severe discomfort it caused. We truly appreciate you sharing this feedback, as your comfort is very important to us. I've requested more information from you so I can forward your feedback to our team!
Jane Ann S.
Everything was very professional and surprisingly easy to understand. I found it to be affordable medicine that I was searching for.
Beverley P.
Just received my shots I do need to give you a new credit card information for the next shipment. Can't wait to try the shots thanks so much.I am not sure on dosage can you call me 7703541085
Teri Avetoom P.
The Ro team is very responsive. I know if I have questions they will respond quickly with quality answers. The process was also fast and efficient which is appreciated. Look forward to getting started.
CARLOS
Great products and service. Excellent pricing for membership and meds.