Robert t W.
Everything was smooth went well
Everything was smooth went well

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Robert t W.
Everything was smooth went well
Mary M.
I’ve made a huge step towards Health! Today I put me first! I am beginning an adventure to eat healthy. I’ve also started a kickboxing and weight strengthening exercise routine! I ordered GPL-1 support program to make sure I am getting enough protein daily. My husband is 100% behind me and said he’d grill salmon and chicken to support my new me journey! Haven’t received order but waiting to give my chance to succeed
Wanda
Ro, is clearly misleading the customer to think that they will only pay the149 per month, Because they are not clear on the membership fees. When you speak with the doctor the beginning of your process of signing up. They don't mention anything about149 membership fee, so now I don't have my money. I don't have my medication because I'm not about to give them any more money for any medication. Because I'm not rich, don't they know times are hard. Yes, I would like to lose weight, but guess what,I will do with the old-fashioned way before I give them any more money, Ro stop deceiving people. That's why you're losing customers, and I would like a refund, but I know you're gonna come up with some excuse. As to not give it to me, yesterday, if I could give you no stars, I would have you are a bunch of crooks.
Response from RoJul 10, 2026
Hi there, We're sorry to hear that your experience did not meet your expectations. We strive to be transparent about our pricing, including that Ro Body membership and medication costs are separate, and details are available at ro.co/weight-loss/pricing. We’d like the opportunity to review your account and refund request further, we’ll be reaching out directly for more information.
Anita J.
Customer Service was excellent all questions asked where answer. Thank you
Eric M.
Fast and very good service !
William K.
The process of signing up was very well organized and easy to complete, and all done online. I felt that the questions asked created a thorough picture of my medical history, allowing their team to make the best possible recommendations.
James R.
Once you contact Ro, you are barraged with an annoying, overwhelming stream of emails and texts. It’s non-stop. The worst marketing ever and I would never recommend doing business with them.
Response from RoJul 10, 2026
Hi there, We're sorry to hear that your experience didn't meet your expectations and we appreciate you sharing this feedback. We'll pass it along to our team as we continue working to improve the member experience.
Francisca M.
All my questions were answered thoroughly enough that I felt comfortable moving forward!