Panette
It has been easy to communicate
It has been easy to communicate. Receiving the medication was quick and easy. I can’t wait to start.

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing7,254 approved reviews, newest moderated first
Panette
It has been easy to communicate. Receiving the medication was quick and easy. I can’t wait to start.
RONALD C.
Things went well
Dorothy R.
The medication was very easy to administer. The website, though, is another story. I try to put in a password. The email you send says to push the button below. There is no button below.
Roberta E.
Easy to use website. Very quick response. Good feedback. Survey questions clear & simple. Gave me a sense of being cared about my well being.
Percie P.
I am going to get my first month if medication and then I’ll cancel.. I think this is a ripoff and very misleading…They dont tell you upfront that its $149 per month for the membership and then $150 also for the medication.. Thats $300 per month which is ridiculous when i can get the compounded medication for $100 no membership from elsewhere
Response from RoJul 10, 2026
Hi there, We're sorry to hear that your experience did not meet your expectations. We strive to be transparent about our pricing, including that Ro Body membership and medication costs are separate, with details available at ro.co/weight-loss/pricing before enrollment. We appreciate your feedback and will share it with our team as we continue working to improve the member experience.
Luis
They are very quick to respond and get you approved . Definitely very informative and fast. I can’t wait to get the medicine and start my journey
Cathy M.
Answering questions on the pill and wonderful guidance and very positive and prompt when answering thank you so much
Sue P.
I would say “quick and painless”. It’s so much of a hassle to go through insurance. Ro gives you that choice. Yes, I wish they would pay for it. But that doesn’t happen that way. I have been on Zepbound since April and I have lost 20 lbs. However, between my dr getting back to me, and waiting and waiting for the insurance company to approve it, I have now missed 1 injection. So, instead of waiting even more, I contacted Ro. Before I knew it, I had a dr contact me and order it. Now, it might not come right away, but I know it’s on the way. I was paying more at my pharmacy than I am through Ro. No more anxiety of waiting on things to work out.