Richetta R.
I got my medication delivered one day…
I got my medication delivered one day after I ordered it.

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing7,254 approved reviews, newest moderated first
Richetta R.
I got my medication delivered one day after I ordered it.
Deborah B.
My experience was fast and easy. I'm excited for my journey with Ro.
Peter
Ro billed me for something I didn't order.
Response from RoJul 21, 2026
Hi there, We're sorry to hear this happened and understand your concerns. We'd like the opportunity to review your account and the charge you referenced. Please contact our Care Team at [email protected] or send us a secure message through your Ro account so we can investigate further and assist you.
Brianna B.
So far so good, I have no complaints everything has been simple fast and efficient
Norm B.
First thing Ro does is have you sign up for one month to $39, which is nonrefundable. Then you choose a weight loss prescription, for example $149 a month. However what they don’t tell you initially until after you prescribe is that the price goes up every month after that. It is not 149 a month continuously.
Response from RoJul 21, 2026
Hi there, Thank you for sharing your feedback. Treatment recommendations and pricing can vary based on the medication and dose prescribed by your provider. We strive to be transparent about our pricing, including that the initial enrollment fee covers your online medical consultation and that Ro Body membership and medication costs are separate. Additional pricing details are available at ro.co/weight-loss/pricing We appreciate your feedback as we continue working to improve. Please reach out to [email protected] for any additional assistance.
Sun windows B.
They suck sent my stuff never rec and they want to charge me again for the order
Response from RoJul 21, 2026
Hi there, We're sorry to hear about your experience. We'd like the opportunity to review your order and billing concerns to see what happened. We're reaching out to you directly we can investigate further and assist you.
Stacy O.
I’ve asked twice for a different dose but they charged me and shipped the dose I didn’t want.
Response from RoJul 21, 2026
Hi there, We're sorry to hear about your experience. We'd like the opportunity to review your account, including your dose change requests and recent shipment. We're reaching out to you directly we can investigate further and assist you.
Dawn
I have only dealt with the beginning process. It seems like I answered the same questions over and over again. This was an easy process all and all. I was a little disappointed that the price seemed to go up as I got more into questionnaire. I wanted zepbound, settled for wegovy pills because of price. I waiting for medication.