REBECCA D.
So far everything has moved along…
So far everything has moved along professionally and timely.

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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REBECCA D.
So far everything has moved along professionally and timely.
Natasha O.
Company is ready to provide hlep and help you w the medication you need
Jeremy H.
Simple and fast
Nancy L.
I have lost 10 so far and feeling great Thank you ZO
Joe M.
Great online customer service, multi-disciplinary staff, evidence -based, prompt delivery. After my first month I would like to go to pill form.
Bobbie W.
Ro is one of thee best, they're always on time with your medical, and if you have a problem about anything they will fix it.. The only thing I don't like about Ro is that you can't talk with a live person, you have to text, I don't think that is professional, but other than that I love this company..
Beth S.
They were very prompt and the prices we good compared to others.
Sharon N.
Ro was very deceptive about their pricing and was double what they advertised. Took for 6 months and never lost a pound. I asked to talk to someone every month and was told to use online system. Would not recommend at all. Currently on another program and have no food noise and am losing weight. Poor customer service!!!!
Response from RoJul 21, 2026
Hi there, Thank you for sharing your feedback. We're sorry to hear about your experience. Treatment response can vary from person to person, and members have the option to receive guidance from a nurse coach or discuss alternative treatment options with their provider if their current plan isn't working as expected. We also strive to be transparent about our pricing, with details available at ro.co/weight-loss/pricing. We appreciate your feedback and will share it with our team as we continue working to improve the member experience. We'll be reaching out to you directly to see if there is anything we can do to help!