RoReviews of ro.co

3.97,254 reviews
Pharmacy & Medicine

About Ro

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.

Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: ro.co
Website: ro.co
Category: Pharmacy & Medicine
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 21% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Ro reviews

7,254 approved reviews, newest moderated first

Sarah F.
Oct 11, 2026
It was very easy to use the Ro app
It was very easy to use the Ro app it was fast and easy. My delivery came before expected. It was packaged to excellence. They explained thoroughly how to use the medication and follow up with you right away. I definitely suggest anyone to use this app.
Response from RoOct 14, 2026
Hi Sarah! We’re so glad to hear you’ve had such a great experience! It’s wonderful to know that everything from using the app to receiving your medication and understanding your treatment went smoothly. Thank you for your kind words and for recommending Ro to others!
John B.
Oct 11, 2026
Website was easy to navigate and easy…
Website was easy to navigate and easy to understand. I hope this pill will help me lose weight as well as help me gain confidence and control over my body weight as I move forward.
Response from RoOct 14, 2026
Hi John! We’re glad to hear our website made getting started easy! We know how meaningful it can be to take this step toward your health goals, and we’re excited to support you as you move forward. Thank you for choosing Ro!
Nick
Oct 11, 2026
I like the convenience but not sure if…
I like the convenience but not sure if it’s worth $150/mo. I will likely cancel
Response from RoOct 12, 2026
Hi Nick - Totally understand. If you're interested in ways of reducing that fee, there is the option for a multi-month subscription. Under #1 on this site, you can click through 12, 6, 3 and month-to-month to see how the fee would be altered with Multi-month: https://ro.co/weight-loss/pricing/
A happy C.
Oct 11, 2026
Bait and switch
When searching this site I saw an advertisement for zepbound at $149 per month which I thought was acceptable And yet when ordering this through the website the actual price ended up being $300 per month, roughly double what I thought it should be. This seemed like a classic bait and switch. I'll be searching for another way to get this medication.
Response from RoOct 12, 2026
I'm so sorry for any confusion. If you go to https://ro.co/, then Weight Loss and select Pricing, it will lead you to all of our cash pay prices, membership fees, etc. Hopefully that will help in the future! I'm going to request more information from you to see if there is something I can do in your account to help you out here.
David
Oct 11, 2026
turnaround for their Dr team was quick
The turnaround for their Dr team when I first entered my information and answered the questions was less than a day and prescribed the medication. I just wish the monthly membership and medication were somewhat lower.
Response from RoOct 14, 2026
Hi David! We’re glad to hear you had a quick and smooth experience getting started! We also understand that affordability is an important part of accessing care, and we appreciate your feedback regarding the cost of membership and medication. Thank you for taking the time to share your experience with us!
Sarah J.
Oct 11, 2026
It was easy to go from beginning until…
It was easy to go from beginning until the end.
Response from RoOct 14, 2026
Hi Sarah! We’re happy to hear the entire process was smooth and straightforward! Thank you for sharing your experience with us!
colleen M.
Oct 11, 2026
Payment
I thought the first month I was paying $129 then I find out I’m being charged $299 .you don’t explain it right
Response from RoOct 12, 2026
Hi Colleen - My apologies that pricing wasn't clear. I'm going to request more information to attempt to help out here and respond within your Ro account.
Tara
Oct 11, 2026
Easy and fast process
Easy and fast process. I’m excited for my journey!
Response from RoOct 14, 2026
Hi Tara! We’re so glad getting started was quick and easy! It’s exciting to take this next step toward your health goals, and we’re happy to be part of your journey. Thanks for choosing Ro!

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It was very easy to use the Ro app

Website was easy to navigate and easy…

I like the convenience but not sure if…

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turnaround for their Dr team was quick

It was easy to go from beginning until…

Payment

Easy and fast process