Sheila C.
So far
So far, so good.

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Sheila C.
So far, so good.
Chris
Responsive doctors that explained the entire process and was able to prescribe the GLP1 pill within the same day.
Stacey T.
I am eating less, however the weight is slow to come off on the 1.5mg. Will be starting the 4mg once I finish the 1.5mg, hope to see a better loss in weight. Service has been excellent, very prompt. Wish price was lower, but who wouldn’t.
customer
Pretty good! It was quick and easy with no hassle. They didn’t take my insurance and their out-of-pocket cost was a little too steep for me, so unfortunately I did not get the product that I wanted. Other than that, I had a good experience. Wish they would have fought just a little harder for on my insurance.
Jenise C.
So far my experience has been positive easy I’ve been guided every step of the way through the insurance process talking to a doctor so thank you Ro
Wanda C.
I have been trying to lose weight for a while now and ro weight loss is by far the best product I've tried and I will continue using it until I reach my goal.
BReasor
Fast, responsive, personalized care. I was so shocked at how well I have been able to reach providers and have my questions answered. The medication was sent quickly, on time and packaged with ice for the summer heat. I have been guided every step of the way so far. It is expensive if your insurance doesn't cover but it is worth it so far!
p J.
Ro is a scam! I’ve been using there supposed semaglutide compound for 4 months and haven’t lost a pound. They try to blame it on your diet, exercise, calorie intake, and whatever else they can put it on but it’s all BS. I was on semaglutide years ago and lost weight drastically without doing anything different. This time I’m actually in the gym and eating healthier and haven’t lost any weight. When I asked about switching pharmacy’s, they told me they only use certain ones. I believe it’s because the actual medication is not the same as a regular pharmacy. Do yourself a favor and go through your regular doctor or a weight loss clinic. I spent a lot of money to have no results. And also when you try to communicate with them, everything is AI generated. You never talk to an actual person.
Response from RoAug 4, 2026
Hi there, Thank you for sharing your feedback and we're really sorry to hear about your experience. Treatment response can vary from person to person, and we'd like the opportunity to review your concerns with your provider. Our Care Team is made up of real people, and members also have access to licensed providers and optional 1:1 nurse coaching throughout treatment. We'll be reaching out to you directly to review your concerns and work towards a resolution.