RoReviews of ro.co

Response from RoAug 5, 2026

Hi there, We're sorry to hear about your experience and understand your frustration. We strive to be transparent about membership and medication pricing on our website: ro.co/weight-loss/pricing We'd like the opportunity to review your account and your concerns, please reach out to our Care team at ro.co/contact with the email address associated with your account, and we'll be happy to take a closer look.

Response from RoAug 5, 2026

Hi there, We're sorry to hear about your experience and understand how frustrating this situation has been. We'd like the opportunity to review your account, including your cancellation timeline and billing concerns, to better understand what happened. We'll be reaching out to you directly to take a closer look.

Response from RoAug 5, 2026

Hi there, We truly apologize for any confusion regarding our billing structure. The Body membership begins with a $39 fee for your initial consultation. If approved for GLP-1 medication, you then pay a recurring membership fee of $149/month for the Body Program subscription. Medication costs are separate and will depend on if you use your personal insurance. We do also offer Prepay & Save options for both medication and the membership. We aim to offer transparent pricing, and this can all be found on our website here: ro.co/weight-loss/pricing Please reach out to [email protected] for any additional assistance if there is anything we can do to help.

Response from RoAug 5, 2026

Hi there, Thank you for sharing your feedback. We're sorry to hear about your experience. The $39 fee covers your initial online medical consultation with a licensed provider. If approved for treatment, the cost of the medication and the Ro Body membership are billed separately. We'd like the opportunity to review the charges on your account to confirm what occurred, and we'll be reaching out to you directly to see how we can help.