Gene W.
Great service
Great service

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing7,254 approved reviews, newest moderated first
Gene W.
Great service
T
Easy process and good communication
Joe D.
Very easy to complete the process.
Lynda B.
I went through the first set of questions and was told that my monthly cost for Wegovy would be 199 per month. Then, once I answered a few more questions and was ready to check out, the price went up to 349 per month. I’m already paying 199 a month with coupons, which were getting harder to find. After the introduction rate of 199 my cost was going to be 349. So, what’s the point? My main frustration is that it seem like a bait and switch. They tell me one price and then once I’m ready to check out they raise it. No thank you
Response from RoAug 19, 2026
Hi there, thank you for sharing your feedback. We’re sorry the pricing felt unclear. The $199 Wegovy pen price is introductory pricing for the first two months at the starting doses, while standard cash-pay pricing can increase as treatment continues and depending on dose. There’s no obligation to increase your dose if your current dose is working well—your provider will guide dosing based on your progress and response. You can review the full pricing breakdown anytime at https://ro.co/weight-loss/pricing/. Please reach out to [email protected] for any additional assistance here.
Cassandra M.
Everyone was very professional and it was easy to do the intake of my medical history. Very punctual.
Megan W.
Way over priced! Hidden fees everywhere! Why am I paying 129 dollars every month to have access to medication that I already am paying 200 dollars for. And how come I cant update my insurance and you guys had me trapped paying out of pocket instead of letting me change my insurance. Absolutely ridiculous. Wild. You might as well just go somewhere else because customer service is a joke.
Response from RoAug 19, 2026
Hi there, we’re sorry for the frustration around the membership cost, medication pricing, and updating your insurance. The Ro Body membership and medication are billed separately, with the membership covering ongoing provider care, check-ins, health coaching, and insurance support. We’d also like to understand what prevented you from updating your insurance information. Please reach out to [email protected] to further review your coverage, billing, and account concerns and see how we can help.
SALLY H.
They made it very convenient to register
Veronica
So far so good