Pam L.
It was easy to sign up
It was easy to sign up. Answer questions honestly because this is a medicine. Luckily I don’t have any health issues except being a bit chubby. The price seems reasonable too.

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Pam L.
It was easy to sign up. Answer questions honestly because this is a medicine. Luckily I don’t have any health issues except being a bit chubby. The price seems reasonable too.
Linda B.
Their fast response. Prices aren't bad.
Marilyn C.
You first told me the cost would be 49.00 the first month then the following months would be 199.00. Which I agreed to. But when you prepared the shipment it was going to cost me 299.00 a month which I didn’t agree to more can I afford that on my SS INCOME.
Response from RoAug 18, 2026
Hi there, Thank you for sharing your feedback. We're sorry for the confusion around pricing. The Ro Body membership and medication are billed separately, and medication costs can vary depending on the treatment and dose prescribed. We'll be reaching out directly to review the pricing and charges on your account and see how we can help.
JOHN
Easy and thorough process
Andrea
Everything confidential and professional but personal made it wonderful and easy. Would highly recommend to anyone seeking help in their healthy journey!!
Fiona H.
It’s a very frustrating platform. Customer service is all over the place. Communication is super unclear and for such a high cost, customers deserve better.
Response from RoAug 18, 2026
Hi there, Thank you for sharing your feedback. We're sorry to hear about your experience. We understand that clear, consistent support is especially important when managing your care and account. We'll be reaching out directly to learn more about what happened and see how we can help improve your experience.
Lacy
Too expensive when I have 2 insurances
Response from RoAug 18, 2026
Hi there, thank you for sharing your feedback. We're sorry to hear about any frustration. Our dedicated insurance team can work with your plan to verify benefits and pursue coverage when applicable, but your final out-of-pocket cost depends on your specific insurance benefits. We do also offer Prepay & Save options for both medication and the membership. We aim to offer transparent pricing, and this can all be found on our website here: ro.co/weight-loss/pricing Please reach out to [email protected] for any additional assistance.
Randall T.
Extremely deceiving. Yes, they can provide you with GLP-1s. Do not believe any ad you see, though, when it comes to cost. They mislead you into signing up for their membership that gives you "access to weight loss medication" but does not cover ANY of the cost for the medication. Insurance cannot cover it, so you are paying $160 a month no matter what, and that is just to get access to their service. The actual medication is then extremely high priced without insurance, even though they advertise lower prices everywhere I have seen ads for them. If you have insurance, you don't need to go through RO. You can go through a real world doctor without having hidden fees. I came to RO because I lost insurance and thought they could help me. Instead, I got charged $40 for my discounted first month of the useless membership. The medications are around $200-$500 a month, depending on dosage and type. Find an alternative. I don't care what Charles Barkley says.
Response from RoAug 18, 2026
Hi there, thank you for sharing your feedback. We’re sorry the pricing wasn’t clear. The Ro Body membership and medication are separate costs. Membership is $149/month, with prepaid options that can lower the monthly equivalent to as little as $74/month, while medication pricing varies by treatment, dose, and insurance coverage. We also offer a free insurance checker that doesn’t require enrollment to explore potential coverage. If you choose to move forward with treatment, our insurance team can pursue a prior authorization when applicable. With insurance approval, medication copays are typically less than $100/month, though costs depend on your specific plan. You can get started here: ro.co/weight-loss/glp1-insurance-checker/ You can review our current pricing at ro.co/weight-loss/pricing/. Please reach out to [email protected] for any additional assistance.