RoReviews of ro.co

3.97,254 reviews
Pharmacy & Medicine

About Ro

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.

Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: ro.co
Website: ro.co
Category: Pharmacy & Medicine
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 21% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Ro reviews

7,254 approved reviews, newest moderated first

Robin F.
Aug 22, 2026
I ordered Foundayo from Ro
I ordered Foundayo from Ro. It was easy to do. Delivery was on time. Renewal was on time. Couldn’t be better.
Pam R.
Aug 22, 2026
You cannot speak to an individual person
I have tried to reach out to individual people, but you don’t have a search engine where you can ask specific questions. I’d like to get my prescription so I can get the medicine to my local pharmacy. No one has responded.
Response from RoAug 25, 2026
Hi there, we’re sorry to hear about your experience. The Ro app provides access to Help Center articles for frequently asked questions, and for account-specific support, you can message your Care Team through Support or email [email protected]. We’ll also be reaching out directly to review your prescription and pharmacy request and help with next steps.
Geri T.
Aug 22, 2026
Honesty is the best policy
I wish they would be more upfront with their advertising & let people know that there’s a membership fee plus the cost of the drug. And, be transparent about some drugs that increase in cost as the dose increases. Other websites are a same cost every month.
Roderick
Aug 22, 2026
Easy to get evaluated and to get refills
Through evaluation and enrollment
Theresa D.
Aug 22, 2026
Easy to use
Easy to use, took care of the prior auth. Love the support options
Darlene K.
Aug 22, 2026
the explaining of how to give yourself…
the explaining of how to give yourself a shot was easy to follow
Jessica R.
Aug 22, 2026
They re-used a tracking number from…
They re-used a tracking number from 2025 (its 2026) and lied about shipping my order. I have to dispute the charges with my credit card. Never got the medication or a response from them. Scam.
Response from RoAug 25, 2026
Hi there, we’re sorry for the frustration with your shipment and difficulty getting a response. We take concerns about tracking and undelivered medication seriously. We’ll be reaching out directly to review the tracking information, order status, and billing activity and see how we can help resolve this.
Ramiro Z.
Aug 21, 2026
Great call
Great call! Angel took care of my concerns immediately.

RoReviews of ro.co

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RoReviews of ro.co

Ro reviews

I ordered Foundayo from Ro

You cannot speak to an individual person

Honesty is the best policy

Easy to get evaluated and to get refills

Easy to use

the explaining of how to give yourself…

They re-used a tracking number from…

Great call

About Ro

About these reviews

More in Pharmacy & Medicine

xeteor.com

Achilles Medical

RefillRx Connect

Vidimedic

Ro reviews

I ordered Foundayo from Ro

You cannot speak to an individual person

Honesty is the best policy

Easy to get evaluated and to get refills

Easy to use

the explaining of how to give yourself…

They re-used a tracking number from…

Great call