RoReviews of ro.co

the ease of which i was evaluated and prescribed a plan as well as how fast the medication was shipped

Advertised your first month is $39 server al times, you fill out the long questionnaire for a provider to approve medications within minutes and then charge you immediately again $150. Just like every other service there’s a hidden agenda and what you think you’re paying for isn’t called a fee but it may as well be.

The ad stated the first month would be $39. However, after you go through everything, they say the amount is really the cost of adding you to their system. Then you find a $149.90 charge on your credit card. So I canceled the order. If your ad says $39.90 for the first month, that is what it should be. It is clearly a misdirection of their honesty.

So many negative things. I had a heck of a time nailing this company on bottom line costs. Or maybe I am just ignorant. Once that was cleared up (you NEVER get to verbally talk to anyone) I began to navigate more easily. However, I made it clear that I still had a month plus of my current Medicare bridge prescription left. That did not deter them from approving me in record time, still no conversation with the medical staff except for texts or emails. Next thing I knew my credit card was charged and no turning back. It made me very uncomfortable that I was so quickly to be approved. I am not one to hedge on what medications I was taking but even there you might think there would be more conversation on why I was taking the ones that could be worth a question as to why. I have a couple that can be given for several different reasons. So waiting for my move up from Zepbound KwikPen 2.5 through Medicare to a 5. I hope that if I experience any issues I will be able to “talk” to someone in a timely manner so my possible side effects can be discussed and if I need to go back to a lower dose it will be a seamless transition. I just think they hurry one through the vetting. I am comfortable using Zepbound and I must trust the process. Don’t give them your credit card till you push for all of your questions to be answered

Be careful signing up for RO, it seems cost effective but there is a membership fee that is non refundable and RO don't make it clear. When you come to choose your GLP-1 the original price is for all the weak doses that don't do anything and RO makes you pay more for even average doses of 7.5 for the pens. Its about $400 for that not $149. Its all clever marketing that is borderline to me. I have cancelled the subscription but of course its not refundable and its all AI so no humans around to talk to. Stay away for the second time. I got a response from RO explaining their view of the pricing and implying that it was clear. I would just say RO marketing knows exacxtly what they are doing by hooking in potential customers for GLP-1's with unrealistic deals and then escalating the pricing. The business model would be a lot more effective if RO would just tell the customer the price upfront. Instead you are lured into an extra cost of $39 for RO membership that they wont cancel knowing full well that you wont buy the GLP-1 at the escalated price. Itys a clear marketing strategy from RO and one that will ultimately see then fail

My experience has been flawless!!

Quick response. Follow-up with a call to cover any questions I had.

I will never go back to Ro and I need to tell everyone what happened to me. I was with Ro for 5 months. It was $149 per month for the website membership (the doctor to sign off on the meds) and $299 for the lowest dose vial. My 5 months cost me $2,250 in cash through them all together. The first month the meds were effective. I didn't feel I needed to titrate up on dosage as it was $100 more per month for each stage. The second month the medicine seemed to barely work. The third month was worse. I certainly wasn't going to keep giving them money, but I was in the middle of a cross country move and stayed one more month. I cancelled the 4th month and they still charged me for the 5th and sent meds which still were not effective. I went somewhere else and shockingly the medicine works again. I don't even think they sent me active Zepbound or maybe it was expired. I don't know what happened, but I do NOT trust this organization and they financially harmed me and my family. Beware they may not even be sending your actual prescription while they try to milk as much money as humanly possible out of you before you wise up to what's going on.