RJL Technology IntegrationReviews of rjltechnologies.com

Response from RJL Technology IntegrationAug 15, 2014

Thank you for your review, Mr. Yap. RAM Mounts are made to order certain times which push th eta on components out and that is not related to RJL Technology Integration.Regarding "slow shipping:" each RAM product description on our site includes the following: "If product is not in stock, lead times are typically at least 4 weeks. Credit card is charged at time of purchase. All orders are non-cancelable and non-returnable." Your items at the time of order (Aug. 4) were not in stock and this was not made secret to you in any sort of way. RJL does its very best to deliver items as quickly as possible; however, RAM parts often have a longer ETA, which is why we let customers know up front that there will be a lead time, if not in stock. Once your items have shipped, tracking information will be sent via email and through the web portal. I would help to keep in mind that there is a 4-6 week lead time. Regarding "uncompetitive price:" the items you ordered were two parts at $32.08 each, and one at $21.07 each. When we did an Internet search to compare our pricing, our costs were lower in nearly every comparison. The few comparisons where we were higher were by approximately $1.00; we do not believe a difference of approximately $1.00 makes us uncompetitive. Secondly if you feel that the price was to high than why exactly would you place the order? That seems largely counter intuitive for any savvy shopper who buys "stuff from China" that you "bought off Ebay". Lastly, regarding California sales tax: the State of California requires that we collect sales tax. For more information, please refer to this link: http://www.boe.ca.gov/ We are mandated to collect sales tax. If you feel that the sales tax is something you don't feel like you want to pay there was no reason to proceed with the order. With in the confines of the 4-6 week lead time we feel that your order was handled to the best of our abilities and treated with the utmost transparency. Should there be further need for clarification please feel free to send me an email. Brenda M Levinthal Billing and Operations Director [email protected]

Response from RJL Technology IntegrationAug 15, 2014

We are ready for today's volatile economic climate, in an ever changing mobile and multi-platform world that demands a competitive edge and maximizing investments. We want to make sure that the products you purchase from us be they barcode scanners, mobile computing and RFID needs; along with media, software and infrastructural equipment get to you as soon as possible. We hope that we are your first and last resource in this area and you don't heitate to utilize us again. Thank you for the kind words! Regards, Omar J Mathews | Senior Project Coordinator Email: [email protected]

Response from RJL Technology IntegrationAug 15, 2014

We want to make RJL the one stop shop for all barcode, mobile computing and RFID needs; along with media, software and infrastructural equipment to complete systems that support business processes. The Barcode and RFID products we provide a comprehensive offering of everything you need to insure success and at the best price we can offer. Free shipping on most of our inventory at over 250 dollars and outstanding support at every turn to make your purchase work for you. We call it the RJL way! We thank you for the warm regards. Regards, Omar J Mathews | Senior Project Coordinator Email: [email protected]