Riverside Reviews | Read Customer Reviews of riverside.com

RiversideReviews of riverside.com

4.1529 reviews
Video & Sound
Palo Alto

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Riverside

About Riverside

Create studio-quality videos and podcasts from anywhere Record, live stream, edit, repurpose, and publish, all in one place. Riverside (formerly Riverside.fm) is the all-in-one platform for recording, live streaming, editing, repurposing, and publishing studio-quality videos and podcasts. Creators and businesses use it to produce broadcast-quality content without the production maze of multiple tools, expensive studios, or technical expertise. Record up to 4K video and uncompressed audio locally on every participant’s device, so quality holds up even on bad internet. Edit by editing the transcript. Turn long recordings into clips, captions, show notes, and translations with AI. Webinars scale to 10,000 attendees. Trusted by independent podcasters like Tim Ferriss, Mel Robbins, and Guy Raz, and by brands including Spotify, Marvel, HubSpot, Microsoft, and Intuit. 4K local video recording 10,000 webinar attendees 100+ transcription languages Why Riverside What are Riverside's core benefits? All-in-one Record, live stream, edit, repurpose, host, and publish from one platform. Studio-quality results, no studio needed Up to 4K video and uncompressed audio, recorded locally so quality doesn’t depend on the internet connection. AI that does the heavy lifting Edit by chatting or by editing text, clip automatically, enhance audio, translate, and generate show notes in seconds. Speed without compromising quality Cut hours of post-production into minutes. Maximum reach from every recording Built-in repurposing into clips, captions, transcripts, translations, and social formats. No learning curve Easy enough for first-timers, deep enough for pros. Guests join from a browser link. Features What are Riverside's main features? Recording ●Local recording: Up to 4K video and 48kHz uncompressed audio, captured on each participant’s device. ●Separate tracks per participant: Independent audio and video tracks for clean post-production. ●Progressive upload: Tracks the upload as you recor

Riverside (riverside.com) has 529 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: riverside.com
Website: riverside.com
Category: Video & Sound
Location: Palo Alto
Listed on Five Star Index: 2026

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Replies: The company has not replied to any reviews yet.
Latest: Most recent review: October 2026.
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Riverside reviews

529 approved reviews, newest moderated first

James W.
Oct 10, 2025
User friendly
User friendly , finished product is quality and price point easy
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Cynthia V.
Oct 8, 2025
Amazing functionnalities
Amazing functionnalities. I use it often and it save so much time. Client support is also excellend. Higly recommended.
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Ley S.
Oct 8, 2025
Bad web app. Avoid.
-Confusing UI makes it difficult for guests to connect and set themselves up. -Too resource heavy, which causes issues for users who are using less powerful computers. This results in freezes and disconnections. -Often unsupportive of bluetooth hardware such as bluetooth headphones and microphones. Most modern everyday people are no longer using wired headphones and therefore don't have access to them anymore. -Extremely poor echo-cancellation algorithm which is required when not using wired headphones. Audio recordings, even though marked "RAW" are affected by the echo cancellation which makes sections of recorded dialogue completely unintelligible, unrepairable and therefore unusable. -Guests need to be techy savy to use this web-app effectively, which makes the app redundant, as a tech savy user can always record and send audio/video via other means therefore negating the need to pay for such a service.
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Nic E.
Oct 7, 2025
Excellent application with some really…
Excellent application with some really useful add ons. I have been using Riverside or around 6 months now and I have found to be very useful for many of the promotional and thought leadership videos I am creating. I find it easy to use and the help and training videos are very useful too.
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Andre A.
Oct 2, 2025
From Novice to Pro
As a novice video content creator, Riverside took me from terrible to good quickly. I love the 4K quality, the AI tools, and the fact the platform is continuously developing. Also really good support through tutorials and community sessions that have elevated my thinking significantly.
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Rudi A.
Sep 30, 2025
Excellent value proposition
Excellent value proposition, and it's crazy what of enable the riverside software is. Highly recommended
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Aditi G.
Sep 30, 2025
PATHETIC
PATHETIC. ALways Some technical error. I record for 30 mins and then the stop sign is suddenly disabled. And it takes 15 mins to connect to a support agent, on the PRO plan. And the agents seem clueless, asking to give all sorts of information. I mean come on, DONT GO FOR IT.
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Micah D.
Sep 30, 2025
Poor platform, poor customer service, charged again after cancelling
Let's see where to start... First thing is the background of riverside.fm won't let you use it unless your computer has certain specs... but it will work for a little bit like in the middle of a stream and then switch back to no background. Then the customer service is absolutely atrocious, as in almost non-existent. 3rd, after following the instructions to cancel my account I get charged like a week later... and then after canceling it again for the 2nd time.. I just got an email from them saying they tried to run my card again. Unbelievably bad experience! DO NOT GO WITH THIS COMPANY..
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