abigalien
Excellent customer service!!!
Excellent customer service!!!! Thank you so much for assisting me promptly and resolving the issue immediately. Your team is friendly, professional and reliable.

Ritual is a personal health brand that is building the future of daily essentials. Our mission is simple: we help turn healthy habits into a Ritual. We started by creating the first visible supply chain of its kind and reinventing the daily multivitamin from the ground up. Now, together with some of the world's leading scientists, researchers, and advisors, we're developing a new standard of high-quality, traceable daily products across new categories.
Ritual (ritual.com) has 196 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Personal Care · Orlando, Florida
Excellent

Personal Care · Grants Pass, Oregon
Excellent

Personal Care · Great Neck, NY
Excellent

Personal Care · Costa Mesa, California
Excellent
196 approved reviews, newest moderated first
abigalien
Excellent customer service!!!! Thank you so much for assisting me promptly and resolving the issue immediately. Your team is friendly, professional and reliable.
Mariya K.
The product is great. The affiliate payout system needs a lot of work. The 90 days to waiting time is too long and it does not honor the normal standard EEOC and DFEH and DOL laws for payments scheduled of either weekly, bi weekly or monthly for California & USA affiliates. The reason for this is that affiliate income is taxable income by the IRS.
Response from RitualSep 14, 2026
Thank you for sharing this feedback. We’re glad to hear you’ve been enjoying the product, and we appreciate you taking the time to share your concerns about the affiliate payout timeline. We understand how important a clear and timely payout process is for our affiliate partners, and we’ll be sure to pass your feedback along to the appropriate team for consideration.
JC
I really liked my ritual vitamins, but was very turned off by the customer service when I tried to pause my subscription. I had three poor email exchanges with a AI agent before they let me communicate with a human. They ultimately didn’t honor my request, and sent vitamins I don’t need. Not planning to subscribe again any time soon.
Response from RitualSep 8, 2026
Hi there, we’re sorry to hear about your experience. We know how frustrating it is when a simple subscription request turns into multiple back-and-forth exchanges, especially when the end result isn’t what you requested. We’d really like the opportunity to look into what happened and help make this right. Please reach out to us at [email protected], and our team will be happy to assist.
Peri B.
I was unhappy with the product and after getting thru the AI responses, a real person responded and agreed to a refund.
Alison W.
Great products. I've been using the pregnancy and postpartum multivitamin and protein powder for 6 weeks and love it. I initially thought the protein powder was giving me GI distress, but it hasn't in the past 2 weeks. Good flavor and mixes well with a smoothie. You really have to shake it if you are just mixing it in a shaker.
Diane T.
I have been taking the over 50 vitamins. They are great. I’m recovering from cancer surgery and the B vitamins are so necessary. Love the mint in taking the vitamins! I highly recommend!
Sue
Ritual is such a good company. I love their vitamins.
Sarah
Very expensive supplements. I wish they were more affordable. There is also a heavy lemon taste.
Response from RitualAug 21, 2026
Hi Sarah! We appreciate your feedback and understand that price can be an important consideration. We’re committed to thoughtfully sourcing high-quality ingredients and extensively testing our products for quality and purity. As for the lemon taste, depending on the product, you can also try removing the citrus-scented insert from the bottle to help lessen the citrus flavor.