Ripple Fiber Reviews | Read Customer Reviews of ripplefiber.com

Ripple Fiber Reviews | Read Customer Reviews of ripplefiber.com

Ripple Fiber reviews

115 approved reviews, newest moderated first

Robert B.
Feb 27, 2026
Based on my experience with other…
Based on my experience with other ISP’s, Ripple ranks the lowest of Spectrum, AT&T and T-Mobile. I have used Ripple for six months and constantly have issues. Presently, I am unable to install apps on my Firestick due to instability and speed. I can connect my mesh network to a T-Mobile Wi-Fi 7 network and immediately apps download and install. Ripple has no solution.
Response from Ripple FiberFeb 27, 2026
We appreciate you bringing this to our attention, Robert. We know how important a stable connection is, and we want to make sure your service is performing as it should. Our goal is to provide a reliable, consistent experience for every customer, and we'd truly appreciate the opportunity to take a closer look at your situation. We want to make sure you’re able to enjoy your internet the way it’s meant to be. If you would please submit this contact form, our team will reach out to you directly to support you further. https://ripplefiber.com/social-contact
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Steve P.
Feb 18, 2026
Ripple Fiber vs Xfinity
I have had the best experience with Ripple Fiber as my new internet provider. The speed is amazing and very consistent. I had one down time with Ripple Fiber and they fixed it in less than 8 hours. There cost for the speed is cheaper than any other provider. I had Xfinity before and I am so happy that I switched. If you are able to switch to Ripple Fiber I would not hesitate switching.
Response from Ripple FiberFeb 18, 2026
Thank you for sharing your experience, Steve! We’re so happy to hear you’re enjoying the speeds and consistency of your Ripple Fiber service. That’s exactly the experience we work hard to deliver every day! Thank you for making the switch and recommending us to others.
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Maggie F.
Jan 23, 2026
poor installation
Love the speed and the fact that service is reliable. However, we've been customers for over 8 months and the cable still hasn't been buried. This is especially concerning because part of it is on our neighbor's yard AND we have an ice storm predicted for this weekend.
Response from Ripple FiberJan 23, 2026
Hi there, Maggie! Thank you for sharing your experience with us. We apologize over the delay in getting your line buried. We'd like to get this resolved right away for you. If you would please submit a support ticket on our website, our team will make sure that this gets addressed as quickly as possible. https://ripplefiber.com/contact
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Mike A.
Dec 19, 2025
Ripple is awful
I live in Moore County NC. I just built a home and I’m in a cellular hole (very little service). I saw what Ripple offered and thought they’d be perfect but guess what, they are a terribly poorly run company. They don’t make their installation appointments, make promises they don’t keep and I can’t seem to get anyone interested enough in my business to connect my house. Frustrating? You bet. They use third party installers and in my experience, they don’t like to work very much. They do not appear to have a meaningful escalation policy so as a desperate customer (which I am) you just languish as they continue to mismanage their customer relationships. You wonder how they stay in business.
Response from Ripple FiberDec 19, 2025
Hi there, Mike. We're so sorry to hear about your experience, and we understand how frustrating this must have been. That’s not the experience we want for anyone considering or choosing Ripple Fiber. Reliable timelines and clear information are critical, and we’re actively working to improve how our teams communicate so situations like this don’t happen. We appreciate you taking the time to share this feedback. We’d like the opportunity to learn more about your situation and make things right. Please reach out to us directly at [email protected] so we can look into this further and get this resolved as quickly as possible for you.
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Brooks T.
Dec 10, 2025
Ripple is super speedy and…
Ripple is super speedy and professional!!
Response from Ripple FiberDec 11, 2025
Thank you for taking the time to share your experience, Brooks! We're so glad that you're enjoying your service! Your satisfaction is our top priority here at Ripple Fiber!
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Odc
Dec 6, 2025
We were not informed about this
We were not informed about this. We really thought this was AT&T. This company dug up our yard without informing us what they were doing until we called them to the front door. No one in this neighborhood (The Summit) was informed about this installation and the damage to our yard. We should have been notified in a timely manner and if we wanted to be included the destruction of our yard. Not happy about this company. By the way, never heard of them.
Response from Ripple FiberDec 8, 2025
We are truly so sorry for the experience you had and understand your frustration. Our team notifies residents with door hangers and letters before we begin work in the area, it seems this notice may not have made it to you and we're so sorry about that. We’d like the opportunity to make this right and address any damage caused. Please reach out to us directly at [email protected] with your information so we can discuss next steps and ensure your concerns are fully resolved. Thank you for bringing this to our attention, and we hope to restore your trust in Ripple Fiber.
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Lucky
Nov 16, 2025
Ripple Fiber Review
The only problem with this company is that they still haven't expanded in my neighborhood and have been waiting so long! the service is amazing and fast and better than the other 100$+ competitor i wonder when will there be 5 gig and beyond!
Response from Ripple FiberNov 16, 2025
Thank you for sharing your feedback! We appreciate your enthusiasm and interest in our service! We hope to get you connected soon! For more information, please visit our website or check out our socials @Ripple Fiber on all platforms! https://ripplefiber.com/
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Pamela R.
Oct 27, 2025
The installation was fine but the…
The installation was fine but the service is out more than in. We call customer service and they can never give a time for estimated repair. This is not a good situation when you have a medical home device that connects to the internet to report to doctors office.
Response from Ripple FiberOct 27, 2025
Pamela, we sincerely apologize over the issues you've dealt with. We'd like to investigate this further and properly resolve the issues you are experiencing. Please reach out to us at [email protected] or call 800-359-5767 so our team can support you directly.
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