Right Stuf AnimeReviews of rightstufanime.com

They have an excellent selection of anime titles. Their prices are usually cheaper than most other places I've looked and their customer service reps are easy to get ahold of and friendly.

As a whole, Rightstuf is easily one of the best places to buy anime. Their everyday prices are better than other retailers for the bulk of their products, and they have the biggest selection of anime. They have amazing sales, such as the recent holiday sale, where prices for many things can get cheaper than half off. Their shipping can be a bit slow, but everything is packaged really well. Especially compared to amazon, which I’ve had several bad experiences with. They recently raised free shipping threshold unfortunately. But overall, Rightstuf is easily one of, if not the, best places to buy anime from.

the service is absolutely amazing always responsive every package arrives in perfect condition and they have a wide selection of products to choose from and some killer sales. My only problem is that the site can be tedious to navigate and has a few minor bugs.

Pretty damn good. Fast shipping, great customer service, and pretty much any non-merch, anime-related item you would ever want. I heard about them on a podcast a few years ago and since then I’ve only purchased a handful of anime/manga not from their site. I like how their brand presence is friendly and fun (definitely doesn’t seem super corporate when you call one of your higher ups the Dark Lord) and they seem to genuinely care for their employees. My fav part is how well they package their items. I never have to worry about items coming damaged. The only complaint I have is that when something goes out of stock there is no estimated date that the item is supposed to come back in stock. This has left me in limbo a number of times, wondering if I should cancel my order and order from another retailer or not. Typically I just stick with rightstuf because they have the lowest price. If this change was introduced I would give them a 5 star rating.

They always have anime, manga, and light novels at cheaper prices than everywhere else. They also package their merchandise extremely well. The only reason I can’t give them five stars is they do take a while to get your orders to you, but if you want them in good condition then it’s worth it.

This website is amazing for someone who shops for manga often. The deals are animazing compared to regular store prices. They ship out regularly fast and allow you to claim the sales price on an item even if its sold out and waiting to be restocked. That being said you will have to wait until in stock to be charged and receive your order, but it's worth the waiting

Rightstuf is, and has been gradually becoming my go to site to buy anime merchandise. One thing I find worthwhile is their discounts for membership, and their frequent sales across the site. But, what really keeps bringing me back has to come down to their packaging of products. A cardboard buffer region within packages really does wonders when it comes to products being protected. There has yet to be a single instance, even when the package has been mishandled, that my products have been damaged. This alone, in my humble opinion, makes rightstuf more than worthwhile to purchase from. The last thing anyone likes seeing is when something you've spent the money on buying gets damaged or even destroyed in transit. Now, if you've gotten this far, that doesn't mean rightstuf is by far perfect. I take issue when it comes to pre-ordering, navigating their purchase history section, and the general route taken when shipping these orders. If you're going to be someone who pre-orders on rightstuf, it is worthwhile to separate them into their own order. (I'll be grouping the shipping part in this.) When fulfilling/shipping orders shared with out-of-stock or pre-order items, it often times snags the order and holds them until all items are available. I find it annoying when I forget to separate pre-orders or out-of-stocks into an order of their own. If you don't do so, you may be waiting a good time on products that would normally arrive without any issue. To which, it may create a cycle where other products may go out-of-stock, and continue to hold it up. Though, I can't say the minor inconvenience has kept me away. If anything, you can usually resolve the problem with contacting their customer service. It would just be handy if the extra step could be avoided, but it could be argued that it's merely user error. Jumping to one final part, and still related to the former section is their purchase history section. Following on their shipping policy to often wait until a full order is available, this doesn't always occur. Sometimes you'll get instances of single items being shipped or groupings that fragment an order. From there, it only gets messy, and you can end up with several tracking numbers to keep track of what was originally one order. (Though, in the end you still get your products, and their packaging ensures that even single products arrive safely.) If this happens, it becomes a bit of a rough time trying to keep track. It would be handy on a site side of things to be able to at least name your orders in the purchase history section. Then, it would bring order to the chaos. But, that's merely a side note. Overall, when it comes down to anime merchandise, I can't really think of a better place to go. With poor experience with other distributors and their packing quality, it just seems to me that rightstuf is a proper choice. When anime itself is expensive, and you want to ensure your products are in tip-top shape, you should look no further. (Just don't necessarily expect the absolute best user experience when you're someone who frequently pre-orders like myself.)

I have ordered manga and anime on DVD and Blue-ray from RSA, Robert’s Corner Anime Store, Amazon, eBay, Crunchyroll, Funimation and Sentai Filmworks. Despite the pandemic, all have done a relatively good job. RSA does the following very well: 1) The “Got Anime” member prices are lower for most products offered elsewhere. 2) the packaging and the interior cardboard inserts surrounding books and discs is the best packaging I have ever seen. All books and discs are wrapped in brown paper then nestled within a cardboard holder to keep them secure. No bubble-wrap or plastic pillows-more environmentally responsible. To be superior to their competitors, RSA needs improvement on the following: 1) Customer service follow-up is lacking it non-existent. On 11/26, had ordered $200 in manga to collect the entire series. They have 14 of the 16 books in stock. 2 books are on back-order. Rather than sending the 14 books they have in stock and could send. Their policy is to hold all books until they can send it complete. I have suggested twice to send the available books now and send the back-ordered books with an order of pre-ordered books. I have received no answer and no acknowledgement of my emails after almost a month of waiting-hopefully will get a response from RSA’s “animazing” customer service. 2) Rigid partial shipment policies are not flexible to handle prompt delivery of goods. Amazon has the ability to send partial shipments snd clear their warehouses of inventory and still track unfilled orders. RSA policies and systems need to be updated to satisfy the customer not the convenience of the company. 3) Suggestions under a product are not always relevant. I was interested in a DVD but it was Season 2. It showed Season 1 but not Season 3 where I had seen it elsewhere on the site. Why would the product recommendations not show all Seasons? 4) Though there seems to be an overwhelming amount of NSFW, heteronormative products, there seems to be a limited amount of Yaoi/BL books and anime. RSA is one of several places I go for anime and manga. I get faster response and better results from Robert’s Corner Anime Store and Amazon. RSA has done well in some areas and, if their management would address the opportunities for improvement and fix them, who knows how much of a powerhouse RSA could become?