Right Stuf AnimeReviews of rightstufanime.com

Very good competitive prices. only issue i have with them is returns are at the customer's expense.

Rightstuf is my go-to website for anything manga/anime related! I primarily buy manga and find that their prices are hard to beat. They have sales frequently throughout the year but the best sales happen during their birthday sale (July) and their black Friday/holiday sale (November/December). Packaging is superb, which they are known for and pride themselves on. The only problems I have had with my manga are the occasional nicks/dings primarily on the spines in which don't bother me. I've contacted customer care a handful of times via online chat/email and only had good experiences. Prior to the pandemic, Rightstuf filled and shipped items quickly and I always received my items in about 1-2 weeks. Currently, as with everywhere else, due to the pandemic, Rightstuf has taken a hit and has been slower with replenishing their out of stock items (due to publishers' inability to reprint volumes per usual because of the pandemic) and shipment may take a little longer (decrease number of staff working because of the pandemic) - all in which makes sense as almost all businesses has been affected during this time. Despite everything, I'm thankful for Rightstuf and their staff for pulling through during this time and am always happy to shop from them as I know everything will be packaged amazingly!

I'm giving RightStufAnime 4-stars because.... Most recently I noticed that Free Shipping in the US is now for orders meeting or exceeding $75. And while some prices seem to go up, though still decently discounted from the MSRP. So perhaps it would be more fair to say that the discounts aren't quite as good as they once were. That being said, prices go up so naturally the prices must increase eventually. Especially during a pandemic when shipping companies already have higher loads to sort and deliver. In relation to shipping, the free-shipping price increase from $50 to $75 on an order is annoying since I haven't, and don't USUALLY buy $75 worth in one go. So if I want the free shipping, I have to be more strategic in what I do buy and what I hold off on buying, and when depending on what I can budget for anime. I've been a member here for well over a decade, same with Got Anime membership. In fact I recently re-upped my membership. I've bought a TON of anime from RightStufAnime, as well as a couple of manga and figures. YES you DO still save money with or without the Got Anime Membership! REGARDLESS of what type of product you buy from Rightstuf! Customer service is always friendly and ready to help in whatever capacity they can. Items are always packed well and the boxes are reinforced inside for less chance of damage in-transit. In fact in all these years, and the dozens of orders I've made, I've only had ONE item arrive damaged, and they talked me through the process of mailing it back so they could replace it. So their customer service is really top notch!

Right Stuf has some pretty good prices and deals and sales on anime, manga, light novels, figures, etc. I have been being manga in bulk for at least 4 years and have been a got anime member during that time as well. I enjoy that they get some releases early. I am able to cancel orders or partial cancel orders with ease. I had one issue with a manga volume being misprinted and had to pay to ship it back to them. Once I got the replacement and it had the same misprint, they had me keep it. Right Stuf sent out a correct volume once they had gotten it from the publisher. So a really easy transaction. I have not experienced any other major problems. They always pack their shipments well. Just wish the USPS would handle them better. I am another person who isn't please with the free shipping increase without notification. As a got anime member I will say I do feel the membership fee works out in me saving in the end. Recently with the co-vid shipping and not shipping partial orders I do understand however before it hit I do remember getting plenty of orders shipped partially, so I found this change disappointing, especially with the increase in free shipping amount. I have actually been shopping elsewhere when I only want a few volumes at a time. I will continue being a got anime member and shopping with Right Stuf.

I'm someone who recently switched buying my light novels from Amazon to Right Stuf for one main reason: the products are cheaper. However, there are a few caveats which is why I'm only giving them 4 stars. First of all and I believe most importantly, they recently raised their requirement for free shipping from $50 to $75. As a result, even though on a case by case basis their products are cheaper, you have to be buying in bulk to get over that $75 mark or the shipping will be a pain. Secondly, it takes them longer to ship to you. You have to go into this knowing that they aren't Amazon, your items won't be arriving at your house in a few days-it might take a week and a half or even more. If you're fine with the longer arrival time and the necessity to buy in bulk, this is a great website to buy from.

Rightstuf has gotten a lot of flak this year. Some arguements are valid and others just misunderstanding and ignorance. They pack there merchandise very well. If anything is damaged it would have to be USPS, FedEx, or anyother shipping company. I have never received anything damaged from rightstuf. Any pictures I have seen online of damages tend to be very minor and look like shipping company faults. Things Rightstuf Anime could improve upon would first be communication. They raised the free shipping requirments without sending any email or website notice. The raised free shipping from $50 to $75 ,in the US. The lack of any notice from a policy change is bad practice. Communication with customers and especially "Got Anime?" members is important. Rightstuf failed in this situation. Second area of improvement would be partial shipping changes due to Covid. It is understandable that Covid is impacting an online anime retail shop. It should be a no brainer. Pre-orders being pushed back and out of stock items being unknown in when they will recieve them is also understandable, due to Covid. However, an entire order being put on hold due to a pre-order delay is once again bad practice. I've just started experiancing this problem and I've seen others wait up to 6 months on an order due to a pre-order delay. Partial order fulfillments should be practiced. Finally I'd like to say rightstuf has great prices on anime and manga. They are in niche market and a small business. I plan to keep supporting them. I would love to see them overcome the issues they are having.

Their prices are amazing. I just wish that their site could remember that you're logged in.

Rightstuf has a great selection of deals all the time with series that are sometimes impossible to find it’s just that their shipping times is a little long but it’s not that bad