I’ve been shopping here for over a decade and feel like they’ve continuously gained more of my anime/manga business each year. While I’ve continuously seen more online store moving towards less shipping materials to save on costs Rightstuf has continued to focus on protection over savings. No matter what damage may have occurred to the packaging during shipping the items have always been protected and arrived damage-free.
Their prices may not always be the cheapest, but their care for their customers makes up for it. The handful of times I’ve contacted them I’ve always had a friendly and helpful staff member quickly solve my problem.
If you are looking for a anime/manga shop that gives you small business quality care look no further.
DH
Devin H.
This is one of the greatest places to…
This is one of the greatest places to order anime from. There are always great deals, great shipping, and the customer service is amazing. If you order from anywhere its here, they even have anine that most places don't want to carry.
CC
Cookies & C.
Overall Good
I’ve always had very good experiences with the customer service reps on Rightstuf! When I’ve had lost packages or had to change payment options, they were always cordial and did their best to help me. The products are always well packed in the shipped boxes and I’ve never had damage issues.
BH
Breanna H.
4.5 stars
So I really wish I could give RightStuff a 4.5 star but I am not willing to go to a 4, so I guess they are getting a 5.
Don't get me wrong, the site is great for deals and I have been a purchaser since 2013, and a paid member since 2016 but there is room for improvement.
PROS: The site had amazing deals on anime and manga, especially if you pay for the membership ($18 yearly) which depending on how much or how often you purchase can pay for itself pretty quickly. Their packaging is top notch! They use boxes, wrap items in paper, and usually have some type of cardboard insert to keep any wiggle room to an absolute minimum. The deals is the best part though, I mean I order a lot of manga and they have usually some type of discount on manga at all times, plus a revolving deal with publishers that will give an extra deal with that particular publisher for a bit. PLUS they do pretty regular large events where they will give even bigger deals and even bundle books together to help you get longer (popular) series if you have fallen behind. They also license some Anime series so you may see some exclusive series available.
CONS: really I don't have many complaints, more room for improvement. 1. The site is not the most intuitive. It will log you out fairly frequently, it has long load times sometimes, and navigation certain parts (like save later. Or removing from cart) is not the easiest. 2. Shipping times. This is a big thing with a lot of people, but it doesn't bother me too much, be aware if you place a large order and something is out of stock or preorder you may need to wait until ALL items are available until it ships. That means if something goes out of stock while you are waiting for a preorder you may need to wait even longer. Now sometimes they will ship part of your order if you are in the US but be aware that they will not always do so. They also say they prioritize member shipping so if you order a bunch of popular things that say they are in stock during a sale, you may find an item is "out of stock" in the next couple of days and you may need to wait. Again I order a lot of manga and have no problem waiting for preorders or out of stocks for a while just for the deals offered.
Long and short of it is that RightStuf is a great site and they package well, just be willing to wait for shipping.
HW
Haseeb W.
I only buy manga from RightStufAnime
I started shopping this year from RightStufAnime and I love them! They have cheaper prices than most leading retailers (Amazon, Barnes and Noble, BAM!). They do an excellent job with packing. I've never had a problem with my books being damaged. The only downside is you have to wait a little longer for shipping, but that's most likely due to the pandemic. Overall, I trust them, and I will continue buying my manga solely from them.
TE
Terry
Membership Pays
I just got my membership this year but have really enjoyed having it. I have little money but the lower prices have allowed me to get more books. I have bought $1000.00 of books and service has been quick and well packed. To be fair, I did receive two books that I felt were defective. I went though the return exchange with the first book but it just cost me more money. Not a great return policy. I will continue to renew my membership when that comes due because it is worth it. I really like Right Stuf Anime.
FC
Fausto C.
Reliable With Good Prices
Order from Right Stuf pretty regularly and never had any issues. Shipping and handling is great and their prices are pretty unbeatable when it comes to buying new items
YF
Yellow F.
Best prices for most anime stuf!
Found Rightstuf at the end of 2019 and have spent way more than I'd like to admit through 2020 but I cant help myself rightstuf has some of the best prices of any site out there. Its hard to ignore when they have a sale going (and they always have sales going)