Ride EquiSafeReviews of rideequisafe.com

Our zipper broke and they replaced it immediately and we are very pleased! The vests are so comfortable and you don't even realize you are wearing them!

Buying an air vest online, is not trivial. Most vendors don't allow returning safety products and as a man of average size most hard-wall stores don't have products in my size to try on. Catherine Winter was absolutely amazing. She helped me through the sizing process and together we found an air vest that fits me perfectly.

Great customer service

They went above and beyond to help me with my purchase. I live in Idaho and there's not anything close to the Boise area that carried the vest I wanted nor inflatable safety vest for that matter. I had talked with several other companies before I found Ride Equisafe. The prior companies either didn't know much about the vest I wanted, Free Jump collab with Penelope (which they had in stock) or never got back to me about which size I should get after providing my measurements. Essentially couldn’t answer any of my specific questions on the vest. I resulted to YouTube videos to figure this out on my own (this was my first safety vest) and that's when I found Ride Equisafe. They had several videos on the proper fitting of a safety vest, which were the detail I was looking for. Catherine even texted me directly to help me with my measurements and give a recommendation once I reached out. All the prior questions I had on model year, fit, and updates to the 2023 vest model vs prior year Catherine answered in 5 minutes compared to the several hours with the prior companies. I had several questions about the vest and she answered every single one with patience and care. Customer service seems to be a dying breed these days and not with Ride Equisafe. My entire purchase with them from beginning to end was first class, personable, and well thought out. They have a lifelong customer now!!

My third purchase - Catherine always wonderful to work with

Knowledgeable and responsive on phone. Stirrups came as predicted

Sales person really knew their stuff! Very helpful in selecting and sizing the right vest. Vest fits great!

Catherine with Equisafe has phenomenal customer service.