Dublin D.
Exceeded expectations
Quick, honest, easy to understand, accurate expectations. Value of product and satisfaction exceeded my expectations. Would recommend to others and will purchase from Ride1up in the future.
Ride1Up aims to provide customers across North America with electric bikes and boards that are of a high quality, while also being affordable
Ride1Up (ride1up.com) has 231 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Dublin D.
Quick, honest, easy to understand, accurate expectations. Value of product and satisfaction exceeded my expectations. Would recommend to others and will purchase from Ride1up in the future.
Mary
I purchased my Cafe Cruiser two months ago and after 600 miles I’m still loving it! I get the advertised 30 through 50 mile range from a full battery. The bike is very comfortable, I enjoy the upright position. The bike was packaged well and arrived undamaged in a timely manner. Assembly was straightforward and I had no issues. The instructional videos were helpful. I’ve been using the Cafe Cruiser for commuting, but it’s so fun to ride that I’ve done some longer rides too. The Cafe Cruiser performed well on 40 miles rides and could easily make it to the advertised 50 miles on level terrain. I’ve contacted customer support a few times and they have been quick to respond and helpful. For cruising around town the Cafe Cruiser is great! I would definitely consider Ride1Up if I ever purchase another e-bike.
Larry C.
Great phone experience, fast shipping. Bike was very high quality for the price. Would recommend to my friends.
Tyler D.
ride one up is the best bike I’ve ever owned easy to assemble fast fast fast shipping super comfortable and well worth every penny
Jake V.
I bought a Portola for my wife’s birthday when they were on sale for Father’s Day and I was pleasantly surprised when I put it together. We have looked at 5-6 other bikes over the past two years and the quality of this bike compared to other brands we looked at is 1up 😜. It has features that rival bikes that are 2-3x the price. I am now looking at getting one for myself but the Portola is a little small for me (6’4” 225) so I will be getting the Rift most likely. - The welded/integrated racks are a huge selling point for us. Being able to hold 150lbs on the passenger kit and have our kids ride with us will be great. Thanks Ride1up!
JC
Packaging bike came in was excellent, easy to follow set up. Customer service responded quickly when I had a shipping question.
Matthew L.
Highly recommend any of their high quality electric bikes. Great customer service and excellent quality.
Dakota J.
I crashed my bike shortly after receiving it and needed a new display, they comped the item and sent it to me! Incredible customer service.