Ride1UpReviews of ride1up.com

Ride1Up makes really great bikes at unbeatable prices. My CF Racer 1 arrived quickly my door in great condition. I ended up having a few customer support questions and Thomas in San Diego responded to me the same day with answers. My dad is buying an E-Bike soon and I’m having him order it from Ride 1UP!

I am extremely impressed with the high level of technical support and customer service that Ride1Up staff consistently provide. Ride1Up stands by their products and that is evident by the way they carefully and thoughtfully guide you through a question or issue. I really appreciate that level of support in a company and it build confidence in the products I purchased from them.

Delightful bicycle. Easy assembly with only a flat tire as an imperfection. Quick and pleasant response to technical questions. Gives a nice extra boost to keep up on group rides.

The bike came on time, in fact a little earlier than expected, pack very well with no problems or issues. I’ve now owned the bike for about eight months and over a thousand miles with no problems. Literally the best bike I’ve ever have ever owned.

We bought our first Ride1Up 700 in 2022 and loved it so much we just bought a new Portola. Ride1Up's bikes are top notch quality and their US based phone and email support, parts dept, and pre-sales team have all been incredible to wok with. Definitely a 5-star company!!

My Roadster V3 arrived on time and in good condition. I had a hard time deciding between the belt drive and gears version but opted for gears. The bike is relatively light at 43 lbs. The pedal assist works well but the throttle was not working. Tech support was very responsive and quickly sent a new cable and controller. The bike is comfortable and rides nicely.

I am a happy owner of Ride1Up Revv1DRT. I can’t say enough great things about this E bike. First off, it looks so bad ass! Second, it’s built like a tank. The build quality is outstanding. And for what you get, it’s a steal at this price point. If you’re considering getting one, all I can say is do it. You will not regret it. I live in the northeast, so unfortunately, there’s still a lot of snow in the ground and the temperature is very cold so I’m unable to enjoy riding my E bike. I cannot wait till the snow melts and it gets warmer so I can enjoy riding my E bike again. I encourage you to invest in one. I have no doubt that you will be glad that you did. And you will have many many many hours of enjoyment writing this incredible E bike.

We ordered 2 bikes, Roadster V3s, one is the Low-Step and one the chain version. My first eBike, I really like my Roadster V3, the pedal assist is so cool, as well as the throttle. (I'm a road cyclist, but love taking the slower route, rides with my wife and friends). I Love the bikes, but the wife's(Low-Step) was not low enough for her. She's not a real confident cyclist, she didn't like that the Low-Step was not Low enough. So we went thru the process of returning hers. Thru it all, Customer Service was great, responsive and helpful. (also, I had ordered the rear rack for mine, and it didn't fit correctly, needed 2 longer screws - they agreed and sent them right out to me. Apparently this rack fit on the previous V2 version, but not the V3. Got it all worked out). The bike itself really takes off, and I like that it really doesn't 'look' like an eBike - the battery does not give it away.