Ria HealthReviews of riahealth.com

When I called Ria health asking if they did ambulatory telehealth detox for mild alcohol withdrawal they said they did. It was a Friday, but the intake coordinator ensured me a nurse would call by EOD and discuss comfort meds to ease the symptoms. When the nurse called she said they don’t do any medication without seeing a doctor first, which wasn’t until Monday. So communication is lacking at best; when I cancelled by membership they emailed to confirm but also ensured me they would bill my insurance for any “services” rendered. No services were rendered and I plan to call my insurance and inform them of fraud waste and abuse if they attempt to bill for high amounts of money.

The medical team is great. The coaching team is a joke. My coach was late to almost every appointment, except one. I canceled 9/29/25. I say this to have a record in case they continue to bill me. My 30 minute coaching i paid for ended up being half that many times. It got so annoying, I decided to quit. They have zero respect for your time. My coach was a complete joke and way under qualified. Late for almost every call, gave maybe a 5 minute advice and sent some links anyone could google. My fault for not confronting her to tell her to do her freaking job! Oh wait! It wasn’t! If I could have only dealt with the medical team, I might have stayed. Hundreds of dollars for so called “therapy’ by an under qualified coach and medicine I could have gotten from my doctor for cheap? No thank you! They also ask you to breathalyze twice a day with a device into the app. It doesn’t dictate when you have to as long as it is twice a day. Any serious drinker in denial could totally cheat their system and breathalyze before drinking.

I cancelled all the way back in May and haven’t spoken to any counselors since April. I called them in July as I was still getting billed and they confirmed I had cancelled with them and will no longer be billed. As of August 11th they are still trying to bill me. Don’t waste your time on this money shark masquerading as an outpatient treatment. You’ve been warned.

Ria Health has made a significant impact on my life with it's multi-disciplinary approach. The combination of medical, cognitive, and support groups, I have been totally sober. Thank you, Ria. I couldn't have done it without you!

This experience has been terrible. I would not recommend. The company does not follow up, does not reach out. For several months I had no contact. I did not use the services. I found them difficult to reach. Difficult to deal with. WIth terms of we left a text you didn't reply, or we emailed once. Yet, the number of emails I sent to discontinue service went unanswered.

I had a wonderful experience with Ria Health. My coach and I very much bonded. The level of support you receive sets you up for success. They are there to help you change your relationship with alcohol, not necessarily quit. They work with you and your goals. In my case I wanted to control my intake but still have the freedom to have the occasional drink without feeling like I had failed.

While not useless, RIA health was really not that helpful. The good news is that there is hope. Keep searching for what works for you. I am coming up on 7 months sober and I feel great. Hang in there!

Scam!! $670 for a 10 min conversation with some they say is a Dr. They claim to take insurance but Do Not! Everything will be out of pocket. Then they continue to bill you months after you cancel. Do Not Fall for this SCAM