revomadic.comReviews of revomadic.com

The product did what it was shown in the videos. But it didn't seem to help relieve the pain or soreness even after 3 weeks of usage. The worst part is their customer service, they dont respond and their emails and calls go answered. they also do not honor the refund or return policy which is published on their website.

I ordered this product on November 29th, I only received part of my order and have contacted customer service numerous times, Feed back I get back is ‘We sorry, we are processing your order and will send the tracking as soon as it is available.” And that is not acceptable.

I made an order Dec.16 online it stated it was in stock and would ship in 3-5 days (which is normal and perfectly fine) it now had been about a month and I still have no idea when they’ll be shipping out my $90 order.. it’s ridiculous and customer service just beats around the bush pretty much just saying “sorry you just have to wait”. Seems like many people are upset about the same problem but why not put “sold out” if the company wasn’t ready to process that many orders. Greedy

How come I can't do 0 stars. Like everyone else - paid and not even shipped over a month later. Zero replies on customer service, phone goes nowhere. It's like a scam. I then read this will cause severe Burns. So yeah I can't even cancel it. Awful company with scam like chat bot replies

Purchased on Dec 14 and hasn’t shipped yet as of Jan 8.

Ordered on 12/13/2025 and as of today 01/08/2026 tracking shows "ordered". Called 3 times, left a message each time and was promised a return call. Nothing yet. Sent an email cancelling the order and requested a refund. No response. Appears to be a scam. The finally responded to my email to cancel. Said they can't cancel once the order is being worked, supposedly 12/13. As of 01/22/26 still no product delivered. Disputed the credit card charge so they won't get paid regardless. Classic internet scam.

I ordered a holiday bundle on Dec 6th. Their website says orders typically process in 1-2 days. I figured even with an increase in holiday orders/shipping that would allow enough time for processing & shipping to arrive before Christmas. Emailed customer service on 12/12 to touch base as it was still “processing”. Told high influx of orders… holidays…extended processing time on holiday bundles… etc. Fine, I gave it a few more days. Emailed again on 12/20, was told my order was expected to ship in 3-5 days. Fine, I wait until 1/6 to follow up and let them know if they cannot give a specific window for shipping with a tracking number I want to cancel my order. Response email completely glazed over the request to cancel order and gave same copy paste response I’ve been getting. Low expectations that this order will be fulfilled at all. UPDATE: Cut to about a week or two after I had submitted the original portion of this review (above). Package has been shipped and delivered. All items ordered were included in the package and seemingly undamaged. HOWEVER... all items were stuffed into a mailer baggie rather than a box for shipping. I could totally see where other reviewers would have received damaged products if they didn't have a very careful/considerate delivery person.

Echoing other customers, my order from weeks ago still has not been fulfilled. Received an email stating their have a backlog but with no date of delivery. Terrible customer service, terrible company. AVOID.