revomadic.comReviews of revomadic.com

Great tool for self-care with noticeable results! I’ve been using the REVO Genie 3-in-1 Face & Neck Beauty Massager for a few weeks now, and I’m really impressed with how it feels on the skin. The red, blue, and green light therapy combined with the vibration and heat make my skin feel firmer and more refreshed after each use. It’s easy to use and feels like a mini spa treatment at home.

If I could give this company zero stars, I would do that. I ordered their cupping devices and they arrived so late that I could not use them as a Christmas gift. I’ve tried numerous times to contact them to find an address to return the product to their warehouse. I just get automated responses that don’t address the issue at all. I just want to return these things and get a refund. I ordered the product on December 3 I didn’t receive it until December 22. (Needed December 20)I paid for expedited shipping which was supposed to be 2 to 4 days . It is now January 12. Unbelievable.

Placed my order for this product on December 16th and it still has not shipped. When reaching out to the company, I receive the same generic response stating I will receive an email once my item is shipped. I have requested a refund and they just saw that it is already in fulfillment which I highly doubt. Customer service (if you could even call it that) is AWFUL.

I wish I could give a review of the product itself, but I've yet to receive it. It's been about 3 weeks since I placed my order, and it hasn't been fulfilled yet. There has been no communication from them. When I reached out about it, I was told that "that sale items may be subject to longer processing times, and transit times can also take longer during holiday sale periods." Seems like because I bought their product on sale I'm not as important of a customer to them. All of this would be less frustrating if they had been transparent about the situation up front and communicative along the way about what's going on. If nothing changes in the next few days I'll likely report the charge to my bank

I love my Revo face genie! It has plenty of vibration speeds, and I love the different target uses of the 3 colors of light therapy. Definitely a game changer for my skincare routine.

I have almost all of the RevoMadic's products at this point and find them super helpful. My favorite has to be the electronic cuppers which help me so much for recovery as a professional athlete- I liked it so much, I started gifting them to my friends as well! The face genie has also become a part of my skincare routine. After using it for 2 weeks I did feel like my skin was getting firmer and my neck lines were decreasing! My mom started to see a difference as well and ended up taking it from me to use herself...

Seeing a lot of other comments about orders not being fulfilled is unfortunate but I received mine and have been using it every so often and it works as advertised just like natural cupping would. The product itself is great. I like that it has different intensities and light warmer options. The on off button has a little tab on it so you can quickly feel for it when you are wanting to be done other than the 20 minute timer.

This company is the worst I've ever dealt with! Giving them one star is a gift - zero stars are not an option. I placed my order on Dec 10, 2025 and this was a Christmas present for my nephew. I received a confirmation of my order with no shipping time frame. There was plenty of time to ship my order so I could receive it before Christmas. As I was wrapping presents, I realized I couldn't find this package. I was in the process of moving and gave my friend's address for some of my orders. So, I thought maybe it shipped to my friend's house, or I received it and accidentally packed it up. Nope, it hadn't shipped yet. I emailed them three times and called twice. They don't respond to emails or answer the phone! I left messages and they never called back. I disputed the amount on my AMEX card and what do you know, that day I received an email saying my order was "processing". I replied to every email they sent asking them to cancel my order. It's like talking to a brick wall. You get an apologetic form letter response - no doubt because they do it so often. A MONTH LATER I received my package. Now I can't return it. I implore you to read their return policy before ordering. They don't accept refused deliveries. There could be restocking fees. If you want to cancel your order you have to do it within four hours of placing the order. If you want to return a damaged product you can only return an unopened package. How the heck do you know it's damaged if you can't open it. Their return policy is a lesson in a Catch 22 - defined as "a frustrating, paradoxical situation where you're trapped by contradictory rules or conditions, making a desired outcome impossible." Do business with this company at your own risk!