RevogetReviews of revoget.com

Response from RevogetApr 27, 2025

Hi David! While I understand your initial skepticism about the price and appearance, many customers have found our alignment pillow offers significant value beyond regular cushions. The specialized ergonomic design, secure strap system, and durable materials are specifically engineered to maintain proper spine alignment throughout the night - features not found in basic cushions. We stand behind our product with a 60-day risk-free trial because we're confident in its effectiveness for pain relief and improved sleep. If you decide to try it and don't experience benefits, we're happy to process a return. Many customers who were initially hesitant have been pleasantly surprised by the results! 🛌 ✨

Response from RevogetApr 19, 2025

Hi Lynda, we apologize for the delay with your order. Our typical shipping timeframe is 8-15 business days, and it sounds like you're just at the end of that window. We're working to get your package to you as soon as possible. If you haven't received your order by day 15, please contact our customer support team. We appreciate your patience. 📦

Response from RevogetApr 9, 2025

Hi Elaine! 😊 Thank you so much for your 5-star review and for sharing your experience. We're thrilled that you received your order as expected! Regarding the phishing text message you mentioned - you did absolutely the right thing by contacting us directly to verify. Unfortunately, scammers sometimes try to target online shoppers with fake delivery messages. Your vigilance and quick action to check with us directly is exactly what we recommend all our customers do. We're always here to confirm the status of your orders and help keep you safe from potential scams. If you ever receive suspicious messages in the future, please don't hesitate to reach out to us again. Thank you for choosing Revoget and for your trust in our service!

Response from RevogetMar 31, 2025

Hi C Anderson! 😊 I'm so sorry to hear about your disappointing experience with our pillow. This is definitely not the normal condition of our product. We notice you haven't contacted our customer service team about this issue yet. Please email us at [email protected] with your order details, and we'll resolve this situation promptly with either a replacement or refund. Your satisfaction is our top priority, and we'd appreciate the opportunity to make this right for you! ❤️

Response from RevogetMar 16, 2025

Hi Nick! 😊 We understand that putting the pillowcase back on can sometimes be a bit tricky, especially with the zipper. Here’s a helpful tutorial to guide you through it: https://bit.ly/3SYSGWT. Hope this makes it easier for you! Feel free to reach out if you need more help.

Response from RevogetJan 30, 2025

Hi Sue, Thank you for sharing your experience on Trustpilot. We understand your frustration about the delivery time. As we've communicated, your order is progressing within our standard shipping timeframe for international deliveries. We're committed to providing excellent service and appreciate your patience during the shipping process. Best regards, Revoget Team Update Edit: Hi Sue, We appreciate you updating the review, but we want to clarify that even though it took us a little time to process your order, it was still delivered on time. Even considering the date you placed the order, January 13, 2025, your order was delivered on January 31, 2025. Therefore, from the date you placed the order, exactly 14 business days passed. Considering that our shipments to the UK usually take 7-14 business days from the time they are shipped, your order, which was shipped on January 19, 2025, took only 10 business days. We hope you take this into account to understand that your order was delivered on time as usual. Best regards

Response from RevogetJan 28, 2025

Hello Gisele, Thank you for your wonderful review! We're delighted to hear that our Alignment Pillow is helping with your hip pain. Regarding the pillowcase, we have a helpful tutorial that will guide you through putting it back on: https://bit.ly/3SYSGWT We appreciate your feedback and hope this tutorial makes things easier for you. Thank you for being a valued customer! Best regards, Revoget Team

Response from RevogetJan 26, 2025

Thank you for sharing your experience. We understand that every person's body is different, and adapting to a new pillow can take time. While this pillow didn't work for you, thousands of our customers have found significant pain relief and improved sleep quality. Our return policy is clearly stated during purchase, and we always aim to be flexible and supportive of our customers' needs. We're committed to helping people find the right solution for their comfort and health.