Retro vGamesReviews of retrovgames.com

Response from Retro vGamesMar 19, 2025

Thank you for the great review! We're thrilled to hear that you had a fast and positive experience with our customer support; we're always here to assist our valuable customers enjoying the nostalgia! If you want more cool and awesome games or consoles, don't hesitate to reach out and don't forget to look out for the upcoming promotions and promo codes to help you build your own extensive Retro Gaming collection!

Response from Retro vGamesMar 13, 2025

Thank you for your fantastic review! We're so glad to hear that the system is working well for you and that our customer service team was able to assist you promptly. We truly appreciate your recommendation and are happy to have been able to provide a great experience. If you ever need anything else, don't hesitate to reach out and don't forget to look out for the upcoming promotions and promo codes to help you make your extensive Retro Gaming collection!

Response from Retro vGamesMar 13, 2025

Wow, thank you so much for this incredible review! We’re thrilled to hear that you had such a positive experience with both our shipping and the customer experience we were able to deliver! Our team works hard to make sure our customers feel valued, and it’s amazing to know that we exceeded your expectations. We can’t wait to serve you again, and your additional star in the 5-star review means the world to us! 🌟🌟🌟🌟🌟🌟 Thank you for choosing us and don't forget to look out for the upcoming promotions and promo codes to help you make your extensive Retro Gaming collection!

Response from Retro vGamesMar 13, 2025

Thank you for your awesome feedback! We're so happy to hear that your order arrived faster than expected. We always aim to provide quick service, and it’s great to know we were able to provide high-quality service! If you need anything else, feel free to reach out! Don't forget to look out for the upcoming promotions and promo codes to help you make your extensive Retro Gaming collection!

Response from Retro vGamesMar 13, 2025

We’re truly sorry to hear about your experience, and we understand your frustration. This is not the experience we want for any of our customers, and we take these concerns very seriously. Please reach out to us directly at [email protected] with your order details and "Asher" in the subject line, so we can investigate the issue further and expedite the process in resolving it for you as quickly as possible. Your satisfaction is important to us, and we want to make things right.

Response from Retro vGamesMar 13, 2025

Thank you so much for your kind words! We're thrilled to hear that you’re happy with the fast shipping and the condition of your Nintendo DSI XL. It's great to know that it arrived just as expected, and we truly appreciate your satisfaction. If you ever need anything else, don't hesitate to reach out! Don't forget to look out for the upcoming promotions and promo codes to help you make your extensive Retro Gaming collection!

Response from Retro vGamesMar 12, 2025

Thank you for your feedback! We're extremely sorry to hear that the shipping was slower than expected since there might've delay from the courier company's end but we understand how important it is to receive your order on time and are always working to improve our processes with them to expedite the process. We appreciate your patience and will take this into consideration to enhance making the customer experience better as we move forward. If you have any further concerns, feel free to reach out! We hope to provide the high-standard customer service when you reach out to us again! Don't forget to look out for the upcoming promotions and promo codes to help you make your extensive Retro Gaming collection!

Response from Retro vGamesMar 5, 2025

We’re truly sorry to hear about your experience and sincerely apologize for the inconvenience. We take customer feedback seriously, and it’s disappointing to hear that we didn’t meet your expectations. Regarding your order, we do our best to fulfill requests in a timely manner and communicate effectively. We regret that we missed the opportunity to address your concerns and resolve the matter before shipment. Please reach out to us directly at [email protected] or you may simply call us at 423-873-8768 during 8am - 11pm EST, so we can further investigate your case and discuss possible solutions. Our goal is to ensure every customer is satisfied, and we’d like to work with you to resolve this. Thank you for your feedback. We value your input and hope to have the chance to improve your experience with us in the future.