Yoel B.
process was easy and fits well
process was easy and fits well
Response from Retainers DirectNov 22, 2022
Dear Yoel, thank you so much for using us for you long term retention needs. Please feel free to contact us again soon!
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Retainers Direct (retainersdirect.com) has 1,098 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Yoel B.
process was easy and fits well
Response from Retainers DirectNov 22, 2022
Dear Yoel, thank you so much for using us for you long term retention needs. Please feel free to contact us again soon!
Jackson M.
I ordered my retainer and it was a very quick and easy process. They guided me through how to take the impressions and were very attentive to my needs. The retainer fits perfectly and I would recommend this to anyone looking for a new retainer!
Response from Retainers DirectNov 22, 2022
Hey Jackson, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
Jillian J.
It was very tricky for me but once I managed to get good impressions my retainers came and I have no problems so far! They even made a digital scan for future orders so I don’t need to go through the same process and I thought that was super cool!:)
Response from Retainers DirectNov 22, 2022
Dear Jillian, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
nadia M.
I first hesitated to use an online website for my retainer but after reading the reviews I decided to try them. I wasn’t disappointed at all.. the procedure was fast . Got my perfectly fit retainer in about 10 days. Faster than the doctor office. Glad I did it
Response from Retainers DirectNov 22, 2022
Dear Nadia, thank you for letting us and the community know about your fantastic experience with us! We hope to see you again soon.
Ashley W.
We received our impression kit super fast and sent in the next day. However it's been over 10 days and still have not received the retainers. *Updated to 3 stars because my husband contacted company yesterday and they explained that our retainers had accidentally been shipped to wrong person, so they had to remake them.
Response from Retainers DirectNov 8, 2022
Thank you for the update. Free shipping can take anywhere from 2-5 business days. It takes us anywhere from 1-3 business days to make a retainer. It says that the process takes about 2 weeks on the website unless you pay for expedited shipping. A 1 start review seems unfair.
Chibuike O.
You should keep the mold at least a year incase we loose the retainers. For a quick turn around time.
Response from Retainers DirectNov 7, 2022
Hey Chibuike, I apologize we did not have your impressions saved. Is there anything we can do to remove the 2-star review?
Wendy B.
I ordered the retainers and received them very quickly with instructions. I would highly recommend!
Response from Retainers DirectNov 7, 2022
Thank you for your 5-star review rating! We will be sure to share your review with the rest of our team.
Kyndra K.
I received my retainers in the mail today and OMG!! They fit perfectly without issues. I received a personal note from Mr. Richard stating there was slight distortion along the front teeth impression. They were able to fix the problem and still make my retainers. 100% recommend and definitely referring Retainers Direct to others.
Response from Retainers DirectNov 7, 2022
Thanks so much for your feedback Kyndra! It makes our day hearing about how much our customers love our retainers and the great service they’ve received from our team. We have passed on your review to our team and look forward to hearing from you in the future.