ResparkedReviews of resparked.com

Great Customer Service! I ordered 3 of the engravers as Christmas gifts. One of the products didn't turn on and wouldn't charge. I emailed Resparked support email and got a response almost instantly. They asked for a quick video of the issue to help troubleshoot if possible. Turns out it had to be replaced completely and they processed the replacement order and threw in an additional engraver attachment kit in good faith. The product should be arriving today. I was super impressed by the quick turn around of the product. They resolved my issue quickly AND were incredibly friendly and professional along the way. Would buy from Resparked again!

Great tool for small jobs. Excellent customer aervice

The bits didn't match the & description. After a call & emailing photos of what I received, was simply told there's a mistake on description but they never gave me the right description/instructions on the bits; instead, they offered $5...which is kind of a joke for all the time I put in. Also, Arrived very late. No response to email which delayed my trial process, & no-risk return messaging is deceptive given we have to pay for shipping & the restocking fee.

I had a Warranty claim and they handled it quickly and with a speedy resolution. Less than 5 days from start to product in hand and they added extra product for the inconvenience. Truly amazing!

Ho avuto due penne ma hanno funzionato pochi giorni poi il motorino non gira più Per averne una terza giorni e giorni di e mail e perdite di tempo Spero di poter provare la terza x verificare ancora una volta se il prodotto è affidabile Vi farò sapere Claudio

My involvement with this company with a problem I had was without a doubt the best customer service I have received in a very long time!

Enjoyed using the engraver, but unfortunately it stopped working after a month. Resparked replaced it under warranty (included a small gift also).

I purchased an Engraver from Resparked for my husband for Christmas. The Engraver stopped working. I contacted Resparked and explained the issue. My husband really liked the Engraver, therefore I requested an exchange. Resparked immediately contacted me back. They asked me to send a short video of the problem with the product. I followed their request. Resparked contacted me after they reviewed my video and contacted me that they would exchange the Engraver. Not only did Resparked replace the Engraver they offered to upgrade the Engraver that came with 30 bits and additional stencils at no additional cost to us. Of course, we were more than happy to accept their upgraded exchange. Resparked immediately sent out the upgraded engraver. We received the upgraded Engraver within days. It works great! I am very impressed with the high-level of courtesy and customer service that we received from Resparked. Thank you, Resparked!