ResihomeReviews of resihome.com

My name is Maciel and I have been a Resihome customer for 5 months. And once again I'm having a hard time getting service from the company. We are being charged with incorrect amounts once again, this time, the error is in the energy bill amounts. The property manager does not answer the phone, does not respond to messages or emails, I have been trying to contact him since 11/01 but without success. Every month Resihome makes mistakes, when they are small we pay ourselves, as it is almost impossible to contact someone from the CIA. But this month the amount is high, and we will not pay the rent until the error is corrected or the accounts from the company providing the service are sent to us to confirm what is being charged. Our opinion, Residhome does not have customer service that works, its employees ignore customers, they DO NOT DO business with them.

RESIHOME IS A COMPLETE SCAM AND RIP OFF. THEY REALLY DONT GIVE A RAT A** ABOUT RIPPING YOUR MONEY OUT YOUR POCKET THE ILLEGAL WAY. IVE BEEN COMPLAINING ABOUT A LEAK IN MY HOUSE SINCE LAST NOVEMBER 2022 AND IT DIDNT GET FIX UNTIL IT WAS WAY TOO LATE. THEY HAD TO GO INSIDE OF THE WALL TO GET TO THE PROBLEM AND THEN TURNED AROUND N BILLED ME THE BILL FOR 2 MONTHS IT WENT UP. NOW IM IN EVICTION SITTING AT THE COURTHOUSE RIGHT NOW AS WE SPEAK. YES, IM LAWYERED UP AND READY TO TAKE ON THESE CHEAP SCAPES. I ALSO BEING CHARGE FOR A SMART LOCK THATS BEEN STOP WORKING. ONE DAY I LITERALLY LOCKED OUT MY HOUSE FOR HOURS BECAUSE THE LOCK STOP WORKING. I NOW HAVE TO USE A LOCK AND KEY AND STILL BEING CHARGED.

I ditto one of the other reviews that says, "the reviews are true, DON"T do it" This company has been and are the epitome of SLUMLORDS!!! From start to finish they double charge for security deposits, the utilities stay in their name so you can't see exactly whats going on, the structures are cheaply made, don't have standard appliances like garbage disposals, their Smart home" features don't work properly most of the time, if you have issues whether they are emergent or not, they will be taken care of on their time. air conditioning units in some properties don't have sufficient size units to properly cool the house and they will try every way possible to blame it on you. The rent is astronomical prices. We moved out the 19th of the month and professionally paid to clean the entire house and floors leaving it much better than we found it, but were charged a $430 cleaning fee and charged for utilities up until the 9th of the next month. Resihome owes us $1000 for overcharges! *Please check back occasionally to find out progress on a CLASS ACTION LAWSUIT in discussion*

I recently applied for a home I waited until my credit score met the credit criteria of 560. My credit score ended up being 570 on Trans Union at Phico eight I received a Trans Union credit report from Trans Union stating that my credit card was at 574. I also overqualified for the income requirements I make $11,000 a month. I provided my bank statements to prove that this company denied me stating that my credit report did not meet the criteria, I spent $50 on the application fee. I feel that this company is getting away with taking peoples application fee and making decisions on approvals based on personal assessments instead of actual assessments. I feel cheated and I feel this company is scamming. Please be careful and please do your research before applying to this company , also to note when visiting certain properties, their lockbox process is a hassle when getting to the properties there is no code to unlock the door. I had to wait on the phone for customer service for hours for someone to call me back at the driving to each home just to look inside home, so please don’t waste your money and don’t waste your time.

I have lived in multiple states throughout our country and never have I EVER dealt with such an incompetent, lazy, cheap, and just don’t give a darn company IN MY LIFE. (Laura & Taylor were our “managers” over the property in Kissimmee, they were terrible) Before you dive into this review, look at the pictures provided that will give you a GLIMPSE of the condition they actually allowed us to move into. Ask yourself, is this acceptable for anyone to move into? I brought ALL of these issues up to them before we even moved in and they promised it would be taken care of. Surprise! Surprise! They were not! The pool was a literal swamp. Frogs, tadpoles, bugs galore! Pool maintenance would often skip weeks of cleaning and lie like they did it. The screens were torn to shreds just about everywhere allowing nature to frolic within our patio space. The screen on the doors were a security risk as you could easily stick your hand in to unlock it. The patio door failed to lock, another security risk. They used tape as a “fix” for the lanai which was extremely unprofessional. The yard and walk paths were littered with sharp palm branches (Still have scars from disposing of them). Multiple light switches/plugs either did not work or were part of a whole different room. The toilet in my kids bathroom was so old and decrepit, when you flushed it the floor was FLOODED with water. The tub sliding door was a hazard and was not connected to the bottom track so if you even placed your hand on the door, you would IMMEDIATELY fall in. The drains in the bathrooms and sink would quite often slowly drain which was a hassle. There were dead lizards in the home in different places. A couple of room locks were so old that they simply didn’t lock so privacy with children wasn’t a thing. Everything mentioned was just the INITIAL problems. Once moved in more problems popped up. Multiple work orders were put in for many things and often times they were denied, delayed, or cancelled. The garage door just stopped working completely and had to be replaced. The installer drilled the new button in drywall with no stud so the button came off less than a month of install. He gave us 3 remotes and only programmed one and said “look on YouTube on how to program the others”. The ceiling fan by the kitchen had to be replaced due to going out and was installed incorrectly so the pull chain for the fan didn’t work. The “fancy” keypad went out on the front door so that access was denied until they came out. EVERY SINGLE vendor that came out to fix something had nothing but negative things to say about Resihome and they had no problem expressing their issues of delayed payments, short notices, and the cheapness of the company. They cut corners any chance they get. To top it all off, we were being charged OVER MARKET PRICE (almost 3k a month for a 4br that was barely 2k sqft). We gave them OVER 10k in deposits, fees, and first months rent and it’s been months since we have moved out with no return of our deposit in sight. They won’t return calls either. PLEASE PLEASE PLEASE!!! Don’t make the same bad decision we did and rent with Resihome. They provided an unsafe, filthy, environment and robbed us of our deposit. If I don’t receive a response soon, I will be contacting the state and my lawyer is on standby.

If I can give negative 50 stars I would! Don’t rent from them! They stole my security deposit after I left the house PERFECT! Then they added in bogus fees! Stay away from these scam Artists! I got their asses in court as I type this!

DO NOT DO BUSINESS WITH THIS COMPANY!! I REPEAT!! DO NOT DO BUSINESS WITH THIS COMPANY!! They are the worst when it comes to maintenance. Not even a week after moving in we had 3 severe issues occur: the kitchen flooded when it rained, the sink clogged up and the dish washer wouldn't drain. After 3-4 weeks and multiple tickets being closed because a maintenance man came to take pictures (JUST TAKE PICTURES), our sink finally got fixed. There was a pipe that drained from the sink into the backyard and the plumber removed the cover preventing it from draining. We've submitted tickets to get the drain fixed so our backyard isn't flooded with leftover food and dish water, but they all keep getting closed for some reason. Last week, an appliance tech finally came out and got our dishwasher working after multiple tickets and 12 weeks of waiting. There has been no update on the flooding kitchen despite, again, multiple tickets being submitted. DO NOT RENT FROM THEM! I understand that you might see them as your only option, my family felt the same and we deeply regret making the decision to sign that rental agreement. Currently, I am typing this review while I have been on the phone with Resihome's main line for the past two hours. I've spoken to 3 different agents and have been hung up on 4 times. They use automatic, electronic Rently locks on their front doors and ours is locking and then unlocking itself, or sometimes not locking at all. So anyone is free to walk into my house and they are telling me this is not an emergency and this cant be solved outside of business hours. This issue started yesterday and a ticket was submitted. I was unhappy but I was assured someone would be by the next day. Today, it was pending the approval of the Property Managers Supervisor so a tech can come look at the lock. Tonight, when I called they tell me it is still pending and to wait till Monday. THIS COMPANY DOES NOT CARE ABOUT YOU, YOUR FAMILY OR THEIR SAFETY. JUST MONEY.

Run far from this management company and the crackerjack built homes. It’s one thing after another and the rent is overinflated.