Leased this home for two years after relocating to Baytown. At move-in, I documented several issues on the checklist and was told they would be fixed, but most were never addressed.
Over time, the house developed additional problems, including cracks and sheetrock damage from settling. The only major repair completed was for a termite issue.
Before moving out, I professionally cleaned the home and left it in better condition than when I moved in. Despite this, the leasing company charged me for items that were documented at move-in and withheld about a month’s rent from my deposit.
I provided proof, including the original checklist and photos, but received no response. I would not lease from this company again and recommend having an agent present for a full walkthrough before signing.
TB
Tbek
It can’t be that bad, oh yes it is.
I moved into Resi home on January 31, 2025. I moved into a brand new construction. Yes, I read the reviews, but I thought a new construction home I shouldn’t have issues, wrong!
There are a few things with the home that has turned me off recently. However, I can see beyond the small picture of things, and say hey this isn’t my personal house. For weeks, I had to keep the air at a very low temperature to keep us cool. Finally, I came home to 80 degree house, I submitted a maintenance request last Friday. We sat without air until Monday. The warranty company stated that the property manager could possibly find some ac units, as she has been in contact with her. The property manager never contacted me. I went up to the office, she didn’t answer the door and the door was locked. I finally sent her an email when I realize she was not going to contact me. She responded to the email a day later at the end of the day like 5 ish with saying I can purchase portable ac units and they would reimbursed on a Saturday after 5. Of course I had more questions, and I know she would not be in the office on Sunday. Fast forward, maintenance came on Monday afternoon, and stated the “air is fixed”. At first, it did appear to be fixed, however after the day has went on, we realized the house was not cool as it was previous to it going down. I emailed the property manager because now I’m keeping a paper trail for my complaints. She has not provided me with any resolve, or any of the items I have brought to her attention. Due to Resi home faulty system and probably the people that put in the system, I now have an almost 500 electric bill. We have asked for compensation and sent our bills we normally pay to show that the usage has been high, and we have not even got a response to some sort of resolve to be fair. This company customer service is so bad, and property manager or her supervisor has no urgency.
We sent her an email previously in May, and she never responded to the email then. Last month I paid the rent early and I sent her a text just asking her about the water bill not being on the rent, she never responded to that. We have no screens for our windows, safety hazard for my grandbaby. I should have followed my mind but I will be proceeding with making a better business bureau complaint, and contacting the Georgia consumer division. For anyone going through this, don’t stop with Resi home. I will write until I get the things I want, and at this time that includes ending this lease. I refuse to be uncomfortable and every month I’m paying 3700 in rent and fees.
CW
Claudine W.
I was trying to rent a home from…
I was trying to rent a home from them..I got the lights on in the home but as they kept rushing me to move into the home before I get the rest of the money up I changed my mind and I called the light company to cut off the lights at that home before I knew the next following week I got a light bill for $267 and i reach out to the lady that rent the home out to me ..to see who going to pay this bill because I have not moved into the home I cancel the light. She had a bad attitude ..so it look like they have that light meter up too high for a bill to be that high in a week time now they don't want to help with this bill and I have to pay this bill this is really crazy..
