Residence Supply Reviews | Read Customer Reviews of residencesupply.com

Residence SupplyReviews of residencesupply.com

Call Directions Website

Residence Supply

About Residence Supply

Residence Supply specializes in masterfully crafted lighting fixtures that fuse artistry with functionality. Born from a local lighting aterlier in Miami, our designs enhance spaces, ensuring every room not only shines brighter but feels warmer. Experience the blend of passion, precision, and unparalleled aesthetics with each of our creations.Our hand-crafted fixtures are more than just products; they are an experience. From the moment you engage with us, you'll sense the difference. Personalized customer interactions, meticulous attention to detail, and a genuine care for your vision form the cornerstone of our ethos. Whether you're looking for a centerpiece or a subtle accent to a room, we strive to bring your imagination to life, infusing each space with warmth, elegance, and a touch of Miami's sun-kissed charm.

Residence Supply (residencesupply.com) has 653 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: residencesupply.com
Website: residencesupply.com
Category: Home Goods Stores
Location: Miami
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 74% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Home Goods Stores

Residence Supply reviews

Showing 43 reviews with 4 stars · Clear filters

D. C.
Apr 14, 2026
We ordered light switches from RS
We ordered light switches from RS. A little pricey, but adds a lot of charm to our historic house. Customer service is helpful.
Response from Residence SupplyApr 15, 2026
Hi there, Thank you so much for sharing your experience. We’re honored you chose our light switches for your historic home — that kind of setting deserves details with character, and we’re so glad they added charm to your space. We truly appreciate your honest note as well. We focus on craftsmanship and quality materials, and it means a lot to know you felt the impact once they were installed. And of course, we’re happy to hear our customer service team was helpful along the way. That support matters just as much as the product itself. Thank you again for choosing Residence Supply. Sincerely, Residence Supply
Report
Joseph B.
Apr 12, 2026
Beautiful light switches
The quality of the light switches is very good. They make a statement my original order was not fully shipped but customer service sent me the correct order eventually and they were pleasant to deal with.
Response from Residence SupplyApr 13, 2026
Hi Joseph, Thank you so much for your kind and thoughtful review. We’re delighted to hear that you’re happy with the quality of the light switches and that they make a statement in your space — that’s exactly what we aim for with every design. We also appreciate your understanding regarding the initial shipping issue. While we’re sorry that your original order wasn’t fully shipped, we’re glad our customer service team was able to resolve it and ensure you received the correct items. It’s wonderful to know that you found the team pleasant to work with. Thank you again for choosing Residence Supply and for taking the time to share your experience. We truly appreciate your support. Sincerely, Residence Supply
Report
Alex
Feb 4, 2026
The product and customer service are…
The product and customer service are excellent. The only reason I took a star off is you have to wait quite a while to receive your product. From order to delivery can take well over a month. However, customer service is very responsive and keeps you updated, and the product is terrific. We have several switches in our house.
Response from Residence SupplyFeb 5, 2026
Hi Alex, Thank you so much for your thoughtful and honest review! We’re thrilled to hear that you’re happy with both the product quality and our customer service, and that our switches have found a place throughout your home. We truly appreciate your understanding regarding the delivery timeline and are glad our team was able to keep you informed along the way. Your feedback means a lot to us and helps us continue improving. Sincerely, Residence Supply
Report
Damien R.
Jan 26, 2026
Great look and feel, unfortunately, not compatible
Great look and feel, solid, robust. However, I selected a dimmer that doesn't use the same frequency as my led lights in my bathroom so it caused a slight hum. Adjusting the settings didn't help so I remlvered back to my original switch unfortunately. Now I am stuck with a switch and dimmer that I can't use.
Response from Residence SupplyJan 27, 2026
Hi Damien, Thank you so much for sharing your experience. We’re really glad to hear that you loved the look, feel, and solid quality of the switch and dimmer. We’re sorry to hear, though, that the dimmer wasn’t compatible with your LED lighting and caused a hum — we know how disappointing that can be after installation. Our team would be more than happy to help review compatibility options or see if there’s a suitable solution for your setup. If you haven’t already reached out, we’d love the chance to assist further and help you get the most out of your purchase. Sincerely, Residence Supply
Report
Mary L.
Jan 5, 2026
Got a switch plate that was defective-…
Got a switch plate that was defective- wrote to customer service and tho it took forever, they replaced the broken part and now I love the look of this luxurious accessorie in my home! This was a prompted review
Response from Residence SupplyJan 6, 2026
Hi Mary, Thank you for sharing your experience. We appreciate your patience while our team worked on the replacement, and we’re glad to hear that everything was resolved and that you’re now enjoying the look of your switch plate. It’s great to know the final result added that luxurious touch to your home. Sincerely, Residence Supply
Report
Marc B.
Dec 31, 2025
Everything turned out fine
Everything turned out fine, but it took an awful long time to receive my order. But, I’d certainly recommend these products. Very high quality.
Response from Residence SupplyJan 2, 2026
Hi Marc, Thank you for sharing your feedback. We’re glad to hear that everything turned out well and that you’re happy with the quality of the products. We do apologize for the longer delivery time — delays on the courier’s end are unfortunately outside of our control, but we truly appreciate your patience and your recommendation! Sincerely, Residence Supply
Report
Nicky C.
Dec 18, 2025
Great communication
I’ve ordered multiple items which were excellent. My last item was on back order. Communication was great keeping me informed on the expected date of arrival.
Response from Residence SupplyDec 18, 2025
Hi Nicky, Thank you so much for sharing your experience. We’re glad to hear that you’ve been happy with your previous orders and that our team kept you well informed while your last item was on backorder. Clear communication is important to us, and we truly appreciate your understanding and continued support. Sincerely, Residence Supply
Report
TED E.
Dec 16, 2025
Quality of products are good
Quality of products are good, customer service is prompt and knowledgeable. Shipping took a while but that was what I chose.
Response from Residence SupplyDec 16, 2025
Hi Ted, Thank you so much for your review. We’re glad to hear that you’re happy with the product quality and that our customer service was prompt and knowledgeable. We also appreciate your understanding regarding the shipping timeline and are grateful you chose the option that worked best for you. Sincerely, Residence Supply
Report