Residence SupplyReviews of residencesupply.com

Response from Residence SupplyApr 22, 2026

Hi Kim, Thank you so much for your continued support — it truly means a lot to us. We’re so happy to hear that the switch plates have been great additions to your home. It’s always special to know our pieces are becoming part of someone’s everyday space. We also really appreciate you mentioning our responsiveness. If anything ever comes up, we want you to feel taken care of quickly and thoughtfully, so it’s wonderful to know that’s been your experience. Thank you again for choosing Residence Supply again and again. We’re grateful to have you as part of our community. Sincerely, Residence Supply

Response from Residence SupplyApr 15, 2026

Hi there, Thank you so much for this incredibly kind message — it truly means a lot to our entire team. We’re sorry to hear about the issue with the lamp cover, but we’re so glad we could step in quickly and get a replacement out to you. Things happen during installation, and the last thing we want is for that to take away from your excitement about the product. Hearing that you love our products and consider yourself forever loyal absolutely makes our day. That kind of support is something we never take for granted. We’re always here whenever you need us, and we can’t wait to be part of your future projects. Sincerely, Residence Supply

Response from Residence SupplyApr 13, 2026

Hi Isaac, Thank you so much for your feedback! We’re glad to hear that you appreciated the free delivery. We understand that the longer delivery time may have been less than ideal, and we truly appreciate your patience. Many of our products are crafted and shipped directly from our manufacturing facilities to ensure the highest level of quality, which can sometimes extend transit times. That said, we’re continually working to improve our shipping processes and provide clearer updates along the way. Thank you again for your support and for choosing Residence Supply. We hope you’re enjoying your purchase! Sincerely, Residence Supply

Response from Residence SupplyApr 13, 2026

Hi Jeremiah, Thank you so much for taking the time to share your experience! We truly appreciate your patience while your order was on its way. We’re delighted to hear that everything arrived as expected and that you’re happy with how it looks. It means a lot to us to know that the final result made the wait worthwhile. Thank you again for choosing Residence Supply. We’re grateful for your support and hope to assist you with future projects. Sincerely, Residence Supply

Response from Residence SupplyApr 13, 2026

Hi Kirsten, Thank you so much for your kind words! We’re delighted to hear that you’re happy with the products and that they met your expectations. We also appreciate your honest feedback regarding the shipping time. We understand that waiting longer than expected can be frustrating, and we truly value your patience. Your feedback helps us continue improving our processes and overall customer experience. Thank you again for your support and for choosing Residence Supply. We hope to be part of your future projects as well. Sincerely, Residence Supply

Response from Residence SupplyApr 13, 2026

Hi there, Thank you so much for your kind words! We’re delighted to hear that David provided excellent support and kept you informed throughout the process. Ensuring our customers feel supported and updated every step of the way is incredibly important to us, and it’s wonderful to know that David made such a positive impact on your experience. We’ll be sure to share your feedback with him — it will mean a lot. Thank you again for choosing Residence Supply and for taking the time to share your experience. Sincerely, Residence Supply

Response from Residence SupplyMar 30, 2026

Hi Paul, Thank you so much for your thoughtful and beautifully written review. We’re truly honored to hear that our product transformed the simple act of turning on a light into a meaningful ritual — that’s exactly the experience we hope to create. We also appreciate your transparency regarding the defective switch and are glad our team was able to promptly send a replacement so you could complete your project without further delay. Your understanding and patience mean a great deal to us. Thank you again for choosing Residence Supply and for sharing your experience. We’re delighted to have been part of your space. Sincerely, Residence Supply

Response from Residence SupplyMar 25, 2026

Hi Kimberly, Thank you so much for your kind words! We’re truly delighted to hear that your experience was wonderful — it means a lot to our team. We appreciate your support and are grateful you chose Residence Supply. If there’s ever anything else we can assist you with, we’re always here to help. Sincerely, Residence Supply