Residence SupplyReviews of residencesupply.com

Response from Residence SupplyJun 4, 2026

Hi Mary, Thank you so much for your continued support and for such a thoughtful review. It truly means a lot to us that you’ve consistently experienced great customer service with RS. We’re especially glad to hear the membership benefits — from the discount to expedited shipping — are making a real difference for you. And your kind words about George (and the team supporting when he’s unavailable) will absolutely make their day. Helping you process an order smoothly while you were traveling and getting it shipped out quickly is exactly the level of service we aim to provide. Thank you for trusting us and for being part of the RS membership community. We’re grateful to have you with us. Sincerely, Residence Supply

Response from Residence SupplyJun 5, 2026

Hi Chrissy, Thank you so much for your continued trust and support — this truly means a lot to us. We’re so glad your issue was resolved quickly and without unnecessary back and forth. That’s always our goal. And hearing that you feel confident we’ll step up when something isn’t as expected is incredibly meaningful. That’s exactly the kind of reassurance we want our customers to have. The fact that you’ve chosen RS multiple times because of the service says everything. We don’t take that loyalty lightly. Thank you again for your kind words and for being part of the RS community. Sincerely, Residence Supply

Response from Residence SupplyJun 5, 2026

Hi Grant, Thank you so much for your kind words! We’re thrilled to hear the dimmer was easy to retrofit and that it gave your space that clean, elevated look — that’s exactly what we aim for. It also means a lot to know you felt the quality right away. We put a great deal of care into the materials and construction, so hearing “top notch” truly makes our day. Thank you again for choosing Residence Supply. We’re so glad you love it! Sincerely, Residence Supply

Response from Residence SupplyJun 5, 2026

Hi Izzy, Thank you so much for your kind feedback! We’re so glad to hear you’re loving the high-quality brass fixture and that it looks great in your space. There’s something special about brass — it really adds warmth and character — and we’re thrilled it’s working beautifully for you. Thank you again for choosing Residence Supply. We truly appreciate your support. Sincerely, Residence Supply

Response from Residence SupplyJun 1, 2026

Hi Arvin, Thank you so much for your kind words! We’re truly glad to hear you had a great experience with our customer service. Providing thoughtful and responsive support is something we care deeply about, so your feedback means a lot to our team. Thank you again for choosing Residence Supply — we appreciate you. Sincerely, Residence Supply

Response from Residence SupplyJun 1, 2026

Hi Lisa, Thank you so much for this amazing feedback! We’re absolutely thrilled to hear that you’re happy with the service, shipping, and the product — that’s exactly the experience we strive to deliver. “Could not be happier” is the best thing we could read. Thank you for your support and for choosing Residence Supply! Sincerely, Residence Supply

Response from Residence SupplyJun 1, 2026

Hi Jason, Thank you so much for your thoughtful review. We’re really glad to hear that the technical advice was helpful and that you felt supported by attentive customer service throughout. Having a live, informed agent available to guide you is something we take pride in, so it’s wonderful to know that made a difference in your experience. We truly appreciate your kind words and are so pleased you’re happy. Sincerely, Residence Supply

Response from Residence SupplyJun 1, 2026

Hi there, We absolutely love this review — and we get it! It’s amazing how something as simple as a door handle can completely transform a space. Swapping out builder-grade hardware for something solid and thoughtfully designed really does make it feel custom. We’re so glad you felt the quality right away and that installation was quick and easy. And hearing “10/10 would replace every handle in my house” truly made our day. Thank you so much for your support and for choosing Residence Supply! Sincerely, Residence Supply