reservationstays.comReviews of reservationstays.com

This company is a scam. In October 2023 I booked accommodation in Premier Inn Maidenhead UK form the 25 and 26 April 2024 and paid in what I thoughtwas AUD but turned out to be USD. (I did not realise this at the time). I was sent by email a booking voucher to present to the hotel on arrival. When we arrived at the hotel on 25th April 2024 they had the booking but said that we had not yet paid and that they did not recognie or accept the booking voucher. Further on checking their reservations they told us that rooms had been booked in our name (for the same dates) and cancelled on 3 previous occasions and that they did have credit card number that they were to charge the room to on our arival. This credit card number was not ours and had been provided by the persons who had made the booking. However Premier Inn was unable to say who had made the reservation in our name. Eventually Premier Inn able to charge the credit card that had been provided with the reservation and we did not have to pay again. But on enquiring about the cost we noted that we had paid double the price for the room

I unwittingly was directed to reservations stays when booking at a resort in Borrego Springs, CA. The stay was for 3 days. The cost over $1,000. Checking out the hotel invoice showed a charge of $$605. Reservation Stays took a commission of $407 for 3 days. I requested a refund which was denied. The response "we charge a MODEST fee to cover business expenses." No one should book with this company. I have little recourse, it seems, except to warm others about such scams.

I'm now realizing I was scammed or at the least chosen a sub par booking company. I had searched for hotels near my grandson's college. I found one that appeared to have vacancies and it was a Hilton. Unwittingly, I used the number to contact an agent who booked the rooms for me thinking it was a Hilton representative. There were extra fees for the ability to cancel days before my arrival. I was to travel with pets and that fee was added to the invoice which was to be paid up front. Foolishly I paid $472 up front. days ago, I needed to make a change and they have ghosted me. I reached someone on the phone number who spoke very little English. I send two e-mails to no avail. I finally contacted the hotel directly, and they did find the reservation but tell me I will owe $154 for the room as they have not received the payment. My only hope to get the $472 reimbursed is to file a dispute/claim with American Express and hope that gets results. I travel next weekend I suspect I will have to pay the $154 to have a room.

you can get stuck with rooms you cannot use.

They lie to you about the rates. We were specifically told we would be given the Government rate once our paper work was turned in. They lied and now are claiming that they can doing nothing after charging us with out the discount. Now they say we don’t have Government Rates. The why did you tell us you did when we were booking the room. We never would have booked the room without the Government Rate.

This website is a scam, they charged me 700€ extra for a 2 weeks stay, and i have not gotten a refund.

SCAM. Overcharged for reservation while posing as Hyatt. Reservation did go through. After contacting Hyatt, got information about who is behind this. They are conveniently located in Switzerland. LCI-MTC Group SA CONTACTS 20, Route de Beaumont, Fribourg, Switzerland +1 689 266 05 04 (USA) +52 558 526 44 47 (LATAM)

Scammers! They won’t refund my cancelled reservation. Lost $846. 😡 They sent me notification that my cc would be fully refunded but it’s a lie.