ReservationsdeskReviews of reservationsdesk.com

I thought I was calling the hotel Booked this room and when I got to the hotel they charged me an extra $30 a day. My email said I was paid in full. SCAM SCAM SCAM

BUYER BEWARE!!! This company presents itself as the hotel when you call. they book the hotel with the "guaranteed best rate" and pay the hotel a fraction of what they charge you. Total scam. When confronted on it, they are dismissive and unaccountable!

Horrible company! Lied to me about price of hotel and charged service fees I wasn’t told about. I will NEVER use this company again!! Told me they would authorize a refund and did not do so.

Reservations desk falsley advertises great looking rooms and when you arrive, the room is mold infested and has bed bugs.

Awful website. They go after unsuspecting people by advertising Front desk and takes it to them rather then the hotel front desk. My wife called for an already existing reservation made via IHG to check with the hotel if they had a refrigerator in the room. They got the phone call and made her a reservation and charged her!! She already had a reservation. They are scamming people by this and charging fees. Why is it still open. Also guess who they are partnered with? Expedia!

I arrived at the La Quinta Inn after driving from Florida 11 hours tired as I did last year and the girl at the dest for the second time said she couldn't find my reservation (Same girl with long dark hair very pretty). Both times tried to convince me to cancel my reservation and go through their desk and redo my reservation with them. I refused and after finding my res. 15 min everything was fine. I think she was enjoying seeing me squirm.......Bad experience twice!

I have been unable to get my monies refunded, I booked at Schooner Hotel 14500 Gulf Blvd, Maderia Beach, Fla. on 9-30-2024 thru 10-6-2024, upon arrival the hotel was closed, extensive damage from Hurricane Helene closed the hotel 9-26-2024 along with most of Maderia Beach proper. How can they charge you, when the hotel is inhabitable upon arrival. the reservation was made on 9-30-2024 the hotel was destroyed beyond repair on 9-26-2024. Helene also disrupted all the utilities...water, electric, sewer, phone

This is a scam website. Do not book with them!