ReservationClubsReviews of reservationclubs.com

I really enjoyed the great customer service with Bruce Wilson, he was very knowledgeable, friendly, patient and helpful with my travel arrangements.

I booked with them and I’ll do it again. I got my flights about 20 hours before my plane my check in. Communication was pretty good. I was worried about the bad reviews but I got both my flights like they said I would. I would high recommend talking to who ever is in charge of your flights. Bruce helped me and everything worked great. I will be using them again.

Excelente servicio y perseverancia por el agente JOSEPH70, gracias por tu gran disposición, para satisfacción de mía. Gracias

Muy buena atención de Joseph

I had a great experience booking my flight through Reservation Club. Marvin Gomes assisted me throughout the entire process on WhatsApp, and his service was outstanding. He was responsive, professional, and made everything smooth and stress-free. Highly recommend their service, especially if you get help from Marvin!

Hola mi experiencia fue un poco problemática, pero me han sabido solucionar perfectamente. El señor Joseph Martin. Contribuyó para ayudarnos. Gracias.

⚠️ DO NOT BOOK WITH RESERVATION CLUBS ⚠️ I had a very bad experience with this company. I booked a flight, my card was charged, and I was given a “booking reference number,” but no actual ticket was ever issued. My flight was scheduled for the next day, and despite the urgency, I never received a valid e-ticket or airline confirmation. When I reviewed the email carefully, it clearly stated that the booking was still “in progress” and not guaranteed until ticketed, which means I never had a real flight. This is extremely misleading and unacceptable, especially when customers are traveling with limited time. Charging a customer without issuing a confirmed ticket puts people at risk of missing important trips. I had to contact my bank to dispute the charge and make last-minute travel arrangements on my own. ❌ No real confirmation❌ No e-ticket❌ Poor communication❌ High risk of losing your trip I strongly recommend booking directly with the airline and avoiding third-party agencies like this one. Very disappointed

I booked my trip February 26. I got to the airport and was told that they had canceled my flight and they rebooked me for 7am the next morning. My family and I get there and was told that the representative kept canceling the credit card. Southwest spoke to them and questioned why there was another name filed on the credit card. After missing the flight and booking again, it was finally discovered that I had been scammed. Max and Paul (supervisors) told me that everything was good. The airline wanted me to pay over $2000 for our new flight. Max heard this. I was beyond furious, I was embarrassed, humiliated, and disappointed. My family and I had been in the airport for over 24 hours. There’s absolutely no way I would recommend this booking for anyone. The Attorney General will be called.