I don’t think so T.
Ordered screws for my raybans
Ordered screws for my raybans. The page suggested accessories, including a 3 in 1 screwdriver, ordered that thinking it would make my life easy. Next day wondered if it was the correct screwdriver. Made enquiry, no response. Three weeks, no order sent. Enquiry again. Order held up due no payment. Another email, no response. It goes on and on. Finally get a response, screwdriver incorrect. Will need to re order, except postage now 3 times what I previously paid. Website page changed to correct screwdriver. Many more emails no result. Request to make compliant. Get supervisor. No change in attitude. It’s a $9 screwdriver, incorrectly advertised as an “accessory” for screws as it is the wrong size, why not do the right thing, admit the mistake and fix it. No, not these einsteins. Good luck, you’ll need it. Lucky I paid with PayPal.
Response from Replacementlenses.netSep 12, 2025
Hi Tim, Thank you for sharing your feedback. We’re sorry to hear about your frustration. 🙏 Just to clarify: before shipping, our team confirmed with you which product was needed and sent a dedicated payment link. We then waited 10 days for your reply, but unfortunately, we didn’t receive any response, so the order couldn’t move forward. We completely understand how disappointing this must have felt and regret that the process caused such frustration. If you’d like, please reach out to us directly — we’ll be happy to help find a smooth solution for you.