Sebastian S.
Do not buy here
Do not buy here. I placed an order about two months ago. I still haven't receive my lenses... I contacted them and they said the address was wrong and the lenses went back... no answer since then. It's been more than a month an multiple emails to a guy called Pedro. Worse experience ever. I requested my money back... no answer
Response from Replacementlenses.netAug 18, 2024
Thank you for your feedback, Sebastian. We’re sorry to hear about your frustration, but we’d like to clarify the situation. When you placed the order, the street name was missing from the address, which is why the package was returned to us. As soon as we received it back, we immediately re-sent it to the correct address. We’ve been in contact with you throughout this process and have provided support at every step. We understand the inconvenience, but we believe we’ve done our best to assist you in this situation. If you have any further concerns, we’re here to help. Again, we apologize for the inconvenience and appreciate your understanding. 🙏