Replacementlenses.netReviews of replacementlenses.net

Very very slow shipping. Product description is lacking as advertising shows it with a set of the retention plugs that are not in the packaging.

Ordered replacement OEM Rayban arms Nov 20. Delivered Dec 18 with an original delivery estimate of Dec 1. Shipped from Spain to the US The package was trapped in international shipping purgatory for over 2 weeks, wasn't released until I made an inquiry with USPS. On arrival the package mercifully contained both left and right replacement arms, both the correct length. Unfortunately the temple tips attached to the arms were both for the right side. I had to wrestle with my old pair of arms to salvage the left side temple arm from my old set. There are no alternatives but I can't call this a positive experience, it's not cheap, it's not fast, it's not even correct.

The lenses are fine. I wouldnt recommend getting the screwdriver as it ruined my glasses because it didn't fit. You can get a much better one with different heads at ikea, for the same price. Customer service is terrible. They wouldn't help and made me pay for the return.

1st the good. If you need authentic Ray Ban lenses they sell them. Now the bad. Their shipping is extremely slow. They say 15- 21 business days but it’s more like 30 business days. The last 2 times I’ve had to ask about my order when the allotted 21 business days have passed my order seems to magically ship out the same day as I ask about it. Not one but both times. The last one was during the Christmas season. The one before was not. They told me that the frames have to be heated in order to get the lenses to fit. My response is I took them to a very well established optometrist and they tried with 5 different optometrist to get them in without any luck. Every lens that went into an acetate frame has been cut too big. So it’s useless and with the poor shipping times to receive and return it’s not worth the hassle. I’ve received wayfarer and nomad ray ban lenses that were too big. Before you ask yes I ordered the right size and double checked. Now if you are replacing lenses in frames that require loosening a couple of screws I will definitely recommend this company. If you have to put them in plastic frames. I can only tell you my experience. Finally they told me I should have contacted them first before I made this review. Perhaps I should have. But my reasoning was on their contact page there is no email to write them. Only a phone number which is only answered from 10AM to 1PM and then 6PM to 10PM. What time zone ??? Well sorry I’m sleeping in the morning and working at night. Also I own several wayfarer style sunglasses and sometimes I like to switch out lenses. I can do this without too much difficulty I’m not an optometrist but I am not a rookie either. I just can’t get their lenses to fit in my frame. Update after replacement lenses made it clear they wouldn’t compromise or work with me. I found a way to order straight from Luxottica from which I ordered another pair of lenses. I received them shipped from Italy in less than a week. So ADIOS to this company!!!

Ho acquistato un paio di lenti ray 8/08/2024, dopo quasi un mese è arrivato il prodotto purtroppo danneggiato, le lenti e l'involucro interno del pacco risultavano graffiati. Mi sono messo in contatto con il servizio clienti che è stato a disposizione per cambiare il prodotto, ho rimandato indietro le lenti danneggiate e dopo mi hanno inviato un nuovo prodotto anche questo danneggiato, le lenti presentano sulla parte superiore degli aloni. Dopo tutto questo ho deciso di tenermi il prodotto non conforme per non aspettare altri mesi per cercare di sostituire il prodotto senza alcuna certezza che arrivassero lenti senza danneggiamenti o difetti. Consiglio che non ne vale la pena per un risparmio di 10/15 euro. Penso che se sostitutivo le lenti in un centro Ray-ban sicuramente non avrei aspettato più di due mesi per avere un prodotto danneggiato.

Product took a long time to arrive, which would have been completely acceptable but the lenses arrived with two tiny scratches. They came in a small bubble wrap envelope and the lenses were inside in a clear plastic sleeve. The scratches came from the booklet in one of the sleeves that they had STAPLED to the plastic sleeve package. BAD IDEA