Replacementlenses.net Reviews | Read Customer Reviews of replacementlenses.net

Replacementlenses.net Reviews | Read Customer Reviews of replacementlenses.net

Replacementlenses.net reviews

1,024 approved reviews, newest moderated first

Peder A.
Jul 30, 2024
Top service.
Top service. Hele tiden informeret om forsendelse og supersvar hurtigt, da pakken strandede hos Postnord DK (8dg) Brillestænger passede nøjagtigt og er bedømt til god kvalitet. Peder
Response from Replacementlenses.netAug 18, 2024
Tak for din feedback, Peder! 😊 Det glæder os at høre, at du er tilfreds med vores service, og at vi kunne holde dig informeret hele vejen igennem forsendelsen. 🕶️ Vi er også glade for, at brillestængerne passer perfekt og lever op til dine forventninger til kvaliteten. Hvis du har brug for noget mere, er vi her for at hjælpe. Tak for din tillid til os! 🙌✨
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Khosrow S.
Jul 29, 2024
They are with you until you get the right products up to the end.
They are very responsive and listening to your need and problems when there is any. Your financial situation never been forgotten.
Response from Replacementlenses.netAug 18, 2024
Thank you, Khosrow, for your kind words! 😊 We’re dedicated to ensuring you get the right products and are with you every step of the way. It’s great to hear that you found our team responsive and attentive to your needs. 🕶️ We always strive to consider our customers’ situations, including the financial aspect. If you ever need anything else, we’re here to help. Thanks for your trust in us! 🙌✨
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Andrea
Jul 26, 2024
Ray ban come nuovi
Grazie alle nuove lenti ho salvato la montatura di un bel paio di occhiali ray ban
Response from Replacementlenses.netAug 18, 2024
Grazie mille, Andrea! 😊 Siamo felici di sapere che grazie alle nuove lenti sei riuscito a salvare la montatura dei tuoi occhiali Ray-Ban. 🕶️ È sempre un piacere aiutare a dare nuova vita ai tuoi occhiali preferiti! Se hai bisogno di altro, siamo qui per te. Grazie per averci scelto! 🙌✨
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Stefan
Jul 23, 2024
Prima Service
Prima Service. Gerne wieder.
Response from Replacementlenses.netAug 18, 2024
Vielen Dank, Stefan! 😊 Es freut uns sehr, dass du mit unserem Service zufrieden bist. 🕶️ Wir freuen uns schon auf deine nächste Bestellung! Gerne wieder! 🙌✨
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customer
Jul 22, 2024
Very good custom by the sales team
Very good custom by the sales team. Kept me informed of the order process in a timely manner. Was very polite and respectful within all communication. Very pleasant experience
Response from Replacementlenses.netAug 18, 2024
Thank you for your wonderful feedback! 😊 We’re delighted to hear that you had a very pleasant experience with our sales team. Keeping you informed and ensuring polite, respectful communication is important to us, so it’s great to know we met your expectations. 🕶️ If you need anything else, we’re always here to help. Thanks for choosing us! 🙌✨
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Claudia N.
Jul 18, 2024
Very nice contact
Very nice contact, Pedro was replying immediately. Goods came after a view days. Perfect Customer support. Thank you Pedro 😀
Response from Replacementlenses.netAug 18, 2024
Thank you so much, Claudia, for your kind words! 😊 We’re thrilled to hear that you had a great experience with our customer support, and that Pedro was able to assist you promptly. 🕶️ We’re glad the goods arrived quickly and that everything went smoothly. If you ever need anything else, we’re here to help. Thanks again for choosing us! 🙌✨
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Gundel K.
Jul 15, 2024
Gläser passen perfekt
Gläser passen perfekt. Bei der Lieferung ist ein Paket verschwunden. Es wurde sich sofort gekümmert und Ersatz losgeschickt. Die Korrespondenz war freundlich und zielführend.
Response from Replacementlenses.netAug 18, 2024
Vielen Dank, Gundel, für dein Feedback! 😊 Es freut uns sehr, dass die Gläser perfekt passen. 🕶️ Wir bedauern, dass ein Paket bei der Lieferung verschwunden ist, aber es ist schön zu hören, dass wir schnell handeln konnten und der Ersatz rechtzeitig bei dir angekommen ist. Danke auch für die netten Worte zur Korrespondenz. Wir sind immer gerne für dich da! 🙌✨
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Jordan L.
Jul 15, 2024
Purchased replacement lenses for my…
Purchased replacement lenses for my wife. Once they got here I realized they didn’t fit. When I contacted replacement lenses they said they would replace them but we had to pay for the shipping. We sent the lenses and now they're getting refused by customs. We’re out the cost of shipping and the cost of the lenses. At this point I might as well have just bought all new glasses… COMPLETE waste of money. No guidance other than an address and they advise that you have an extremely short period of time to return the lenses even if they’re unused and unopened… Edit: We contacted USPS. USPS advised that the package was rejected by the company, not customs. I highly recommend anyone that wants to replacement lenses, to do it locally at a store, if you’re able. I didn’t realize I had certified companies near by that were able to do it. It would have saved me and my wife a lot of money and time and a headache.
Response from Replacementlenses.netAug 18, 2024
Thank you for your feedback. We’re sorry to hear about your experience, but we’d like to clarify a few points. As per our policy, customers are responsible for sending back products for refund or exchange, and unfortunately, we have no control over customs processes. Additionally, we understand that there was a mix-up with the product, but we provided the necessary address and guidelines for the return. We strive to assist our customers as much as possible, and we regret that this situation didn’t meet your expectations. If you have further concerns or need additional assistance, please don't hesitate to reach out. We appreciate your understanding. 🙏
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