Rent-A-CenterReviews of rentacenter.com

My husband and I bought a king size bed from rent a center and started getting bit.. found a bed bug in the bed and called the manager he came out and check our bed himself found a dead one and said it wasn't enough to say the bed had them ..well sure enough we have found alot of alive bugs in our bed. Never in our life have we ever had bed bugs till after we purchased a bed from rent a center on Shawnee mission parkway.Dont but from these people !!!

They fire people that’s actually good to them and it’s actually bs… Rent a Center get y’all shii together Fr Bc it’s really messed up.. plus y’all shipments take a long as time for no reason like imma just have to stop getting everything from y’all because yall service is bad af.

If I could give a less than 1 star review I would. I signed a contract on Tuesday for a sofa with the store in Chalmette, Louisiana. The next day I called to find out about delivery. The manager told me the next available day was Friday and because I work M-F I asked if Saturday was available she said yes and scheduled the delivery between 1-6pm. Today is Saturday and after hearing nothing by 5:15pm I called the store and spoke with Davonte. He said that the delivery was attempted on Friday and the drivers called and left a door tag. Nobody called on Friday and no door tag was left. He proceeded to call me a liar. Well no calls were made as I never received a call from my area code, no message was left. I also have a Ring door bell which shows no delivery driver attempted or even came to my hour or door for that matter. I told Davonte I wanted to cancel the contract for obvious reasons so he hung up. I then called customer service who also hung up on me when I said I wanted to cancel my contract. DO NOT sign a contract with this company.

Do not rent from rent a center in Columbus Ohio. A family member was late on their payment and they refused to rent to me. The Wilson rd store is absolutely horrible. The manager is an incompetent hag.Their furniture is trash. It falls apart after a week. Worst experience ever.

i been a fair customer at this place but the want let me get nothing else because i was late a couple times .but they want get my business anymore jehn chillis

After reading the other reviews, I feel like the company is horrible! This is From Austin Texas. I am resulting here in, Hopes that the message get through to someone who cares. But anyway I went in to purchase some furniture from Rent A center. And every since then been a disaster! I went in with the option to buy but since I didn’t buy the furniture they put me on a regular rental plan. No one ever explained to me that if I use a one time debit card to make a purchase then that would automatically be put on file to run every time they need a payment! I mean I never authorized them to constantly take the money off my card! Thats dead Wrong! Without my consent they just keep taking it off! That card was a one time use! I called corporate and they left me on the back burner. Said they would address it, I actually called a few times to complain. They gave me a number and advised that I wait! Still nothing. So Rent A Center took the money again. I was going pay them anyway. But you don’t just take no one money! And that what they do! Corporate is not any better! I guess I see where they get it from! Not Cool#

Paid my bill got behind also paid that so called insurance if you happen to get behind ..I was refused 1week to pay my bill ....no more recommendations from me I rented from Renta Center in the 90s always thought they were good company to work with there customers ...but nope ...no star rating for me but it was not a option ...

Rent a Center in Toms River, NJ has the most incompetent manager. The customer service is the worst. They slung water all over my floors when they picked up washer. It was a HUGE mess. They arrived 4 hours late and they continue to take money from my account without my permission. Avoid this store at ALL costs.